Team Assistant

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Position Profile

The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of the clinical team. Some of the duties will include answering phones, processing patient information and data entry.

Responsibilities

§ Performs staff assignments/scheduling.

§ Manages phone/email communications effectively and efficiently.

§ Processes vendor requests, assures paperwork is complete and timelines are met.

§ Creates timely and accurate documentation assuring timelines are met.

§ Adheres to HOV standards and facilitates continuously improved processes/services.

§ Maintains and enhances professional skills.

§ Adheres to high standards of personal and professional conduct.

Minimum Qualifications

§ High School Diploma or equivalent experience.

§ Minimum 1 years of increasingly responsible secretarial or administrative support experience.

§ Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.

§ Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.

§ Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.

Preferred Qualifications

§ Prior medical office or hospice experience preferred.

§ Familiar with medical terminology preferred.

§ Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel.

§ Bilingual abilities, a plus.

Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V