ADMINISTRATIVE COORDINATOR 4

About This Job The Division of Administrative Law is Louisiana's centralized administrative hearings panel. When disputes arise between certain state agencies and the people and entities they regulate, administrative law judges at DAL provide fair, prompt, an orderly adjudication. The Administrative Coordinator 4 position supports adjudicatory operations by processing and docketing case documents, maintaining accurate electronic case files, and transmitting administrative law judges’ orders and decisions. Communicates professionally with staff, attorneys, clients, the public, and partner agencies to support case activities. Core Competencies Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Selected Preferred Competencies Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity, and honesty, regardless of circumstances or personal benefit. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement Displaying professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance. Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals. Minimum Qualifications Three years of experience in administrative services. Experience Substitution Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties And Other Information Job Duties Process incoming mail and appropriately docket all case-related documents, pleadings, correspondence, etc., as instructed. Forwards any unrelated documents, with guidance from the Deputy Clerk, if necessary. Dockets appeal requests filed with DAL as instructed. Mails and/or transmits administrative law judges' orders and decisions related to adjudications. Ensures information integrity in the electronic case management system database by timely, thoroughly, and accurately performing data entry and docketing communications and other documents into the appropriate case file. Scans and dockets evidence and other documents received during adjudicatory proceedings. Communicates professionally and effectively by mail, telephone, or e‑mail with other members of the DAL office, attorneys, clients, members of the public, and other state agency representatives. Position‑Specific Details Appointment Type: The position may be filled as probational appointment or probation in lieu of promotion. Compensation: The maximum amount listed for the salary range is the amount a person can make throughout their career in the position and not the maximum amount we are allowed to pay at the time of hire. Other Important Information: Applicants who have the following experience are strongly encouraged to apply: Experience working in a legal setting Proficiency in data entry and auditing Advanced communication skills Advanced computer skills, including knowledge of Microsoft Office products Contact Louisiana is a State as Model Employer (SAME) for individuals with disabilities. For further information about this vacancy contact: Jasmine Worley Human Resources P.O. Box 94111 Baton Rouge, LA 70804 View email address on click.appcast.io Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. Benefits As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program: Insurance Coverage More information can be found at Parental Leave – Up to six weeks paid parental leave More information can be found at Holidays and Leave State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To): Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana ( Louisiana School Employees Retirement System ( among others Competency Evaluation Sections 01 Accepting Direction – How well do you accept guidance, follow instructions, and adjust when given feedback? I resist direction, ignore feedback, and need reminders to complete tasks I follow direction with reminders and often need clarification or support. I follow direction reliably, adjust to feedback, and complete tasks on time I adapt quickly, follow through, and help others adjust as needed. 02 Accepting Direction – Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 03 Communicating Effectively – How well do you share information and ideas in ways that others can understand, relate to, and act on? I communicate unclearly, use poor tone, and ignore the audience. I share main ideas clearly and adapt to the audience when reminded. I communicate clearly, listen actively, and explain complex ideas well. I craft messages that connect, inspire, and drive action across audiences. 04 Communicating Effectively – Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 05 Demonstrating Accountability – How well do you take responsibility for your actions, results, and performance? I avoid responsibility, deliver poor work, and resist feedback. I take ownership when prompted and meet basic expectations. I own results, meet standards, and respond to feedback professionally. I drive high performance, prevent issues, and model accountability. 06 Demonstrating Accountability – Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 07 Making Accurate Judgments – How do you make decisions when faced with choices, risks, or limited information? I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes. I make timely, well-reasoned decisions by using available information, context, and trade-offs. I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges. 08 Making Accurate Judgments – Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 09 Managing Time – How well do you manage your time, meet deadlines, and prioritize your work? I miss deadlines, struggle to prioritize, and don’t use tools to manage my time. I complete some tasks but need reminders or get distracted by low-priority activities. I plan and complete work on time using tools and strategies to stay focused and on track. I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure. 10 Managing Time – Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. Required Question #J-18808-Ljbffr