Front Desk Receptionist (Bilingual English and Spanish)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Front Desk Receptionist (Bilingual English and Spanish) Full Time - Clerical, Miami, FL, US Riverchase Dermatology, an AQUA Dermatology portfolio practice , is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Front Desk Receptionists are the first point of administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments. Essential Functions Adheres to the Our Mission Statement, Credo, Service Goals, and Values and always provides exceptional customer service. Greets and welcomes patients as they arrive for their appointments. Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment, and accurately collects and applies payments for services and products. Answers the phone while maintaining a polite, consistent manner using proper telephone etiquette; directs calls as necessary. Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. Keeps office supplies stocked by anticipating inventory needs and monitoring office equipment. Learn new products and maintain an accurate inventory of all items. Ensures a positive experience for each patient through excellent customer service practices. Verifies patient health benefits with approved health care companies. Sends out and receives medical records and referrals for patient care. Keeps the reception area clean and organized. Works in a team environment to accomplish common tasks in a collegial manner. Our Benefits Include Medical, Dental, and Vision available after 30 days of hire. Short‑term disability and life insurance, and many ancillary options. 10 days of PTO with an increase to 15 days upon completing 1st year. 401(k) available after 90 days of hire. Excellent growth and advancement opportunities. Discounts on services. Required Education and Experience High School diploma or equivalent. 1 to 2 years of Medical Reception experience preferred. Bilingual in English and Spanish required. #J-18808-Ljbffr Riverchase-Dermatology