Senior Director of Support Services

Overview Senior Director of Support Services is responsible for strategic planning, organization, direction, control, and evaluation of Support Services at Stanford Health Care – Tri‑Valley. Responsibilities include oversight of PEMS, Environmental Services, Food and Nutrition, Facilities/Engineering, Space, Facilities Design and Construction, and shared services with SHC for EH&S, Parking, and security services. The senior director ensures quality, safety, and financial performance across these departments, collaborates with key stakeholders, guides staff performance, and leads continuous improvement of operations. Location Stanford Health Care Tri‑Valley (United States) Responsibilities Financial – Collaborate with department leaders to establish annual and quarterly objectives and execute action plans. Facilitate systematic purchase of capital equipment, incorporate input from administrative, medical, and clinical staff. Assist directors in preparing annual budgets, including capital equipment, personnel, inventories, and other costs. Develop and monitor operating budgets, ensuring alignment with established financial goals. Quality and Patient Safety – Conduct quarterly reviews of operational departments in partnership with department leaders to ensure quality patient care and staff support. Develop and implement a Quality Assurance Program in collaboration with department and area leaders to meet quality, safety, and regulatory requirements. Ensure compliance with federal and state regulations, maintain effective record management systems, monitor compliance with external agency regulations, and follow up on recommendations from surveys and inspections. Policies and Procedures – Oversee the development and review of policies and procedures addressing operational, management, and regulatory responsibilities. Communication / Education – Foster collaborative relationships with department leaders, staff, physicians, and hospital administration. Develop orientation and continuing‑education programs to assess and maintain staff competency. Leadership – Collaborate with physician leadership to develop short‑ and long‑term plans to achieve organizational objectives. Provide mentorship and feedback to departmental staff, ensuring compliance with evaluation and competency assessment standards. Promote employee growth and development through effective leadership and communication. Lead recruitment efforts and ensure appropriate orientation for new hires. Represent the hospital brand in community and strategic meetings, staying informed about local political, economic, and competitive climates. Employee must perform all duties and responsibilities in accordance with the C‑I‑CARE Standards of the Hospital. Education Bachelor's Degree in Business or Health Care (required) Master's Degree in Business or Health Administration (preferred) Experience 5 to 7 years of leadership experience in healthcare (required) Knowledge, Skills and Abilities Strong collaborative skills with department staff and the communities served. Excellent operational, negotiating, and strategic decision‑making abilities. Ability to plan, implement, and evaluate change effectively. Strong analytical, critical thinking, and creative problem‑solving skills. Excellent verbal and written communication skills for diverse audiences. Ability to make informed decisions based on sound judgment. Core Principles SHC is committed to providing an exceptional patient and family experience. Candidates and employees must adopt and execute C‑I‑CARE standards for all patients, families, and coworkers. SHC values patient‑centered interactions and adheres to the three experience pillars: Know Me – Anticipate needs; Show Me the Way – Guide actions; Coordinate for Me – Own care coordination. Benefits Base Pay Scale: Generally starting at $93.23 – $125.16 per hour (pay determined by internal equity, experience, education, specialty and training). Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices. SHC does not discriminate on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, disability, or the perception of any of the above. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. #J-18808-Ljbffr Stanford Health Care - ValleyCare