District Manager - Metro Atlanta

District Manager - Metro Atlanta

If you Love that Chicken at Popeyes®, then you will Love that PAYCHECK at Popeyes® too! As an Above Store Leader (ASL) / District Manager at Popeyes® Louisiana Kitchen, you will oversee the operations and performance of multiple restaurant locations within your district. Your role is to set clear expectations, hold managers accountable, and ensure they do the same with their teams to uphold high food quality and exceptional customer service. We're seeking energetic and positive leaders who are passionate about working with people, eager to learn, and ready to be part of a winning team. If you're looking for a rewarding leadership opportunity with growth potential, apply today!

Fantastic Benefits Include:

• Competitive salary
• Salary increases based on sales performance
• Profit-sharing bonus plan with UNLIMITED potential
• Medical, Dental, Vision & Life Insurance for all full-time employees
• 401k Plan
• Paid Time Off, once eligible
• Comprehensive training and leadership development
• Free Shift Meal & Popeyes® Uniform
• Enrolled in the Team Member Love Program by the Popeyes® Foundation
• Enrolled in MemberDeals – Special Discounts on Memberships, Entertainment & Travel
• Career Advancement Opportunities with Funky Chicken LLC, operating 38 Popeyes® locations in Georgia!

Job Responsibilities:

Operational Excellence:

• Oversee multiple restaurant locations within your district, ensuring adherence to Popeyes® operational standards and Funky Chicken guidelines.
• Lead by example, fostering a people-first culture and motivating teams to meet operational goals.
• Ensure safety, food safety, and sanitation standards are consistently met in all restaurants.
• Monitor store performance in areas such as sales, customer satisfaction, food quality, and staffing levels.
• Resolve customer complaints and work to exceed guest expectations.
• Drive SOS (Speed of Service) and VOG (Voice of Guest) scores within each location.
• Oversee inventory control, including ordering, stock rotation, and managing waste.
• Ensure proper food and labor cost controls are in place and being followed.
• Monitor payroll and ensure its accuracy; verify payroll reports and submit by weekly deadlines.
• Ensure compliance with corporate marketing programs, product rollouts, and Local Store Marketing initiatives.
• Provides oversight for all preventative maintenance programs and systems.

Profitability:

• Evaluate and manage store profitability, driving cost-effective practices across all locations.
• Coach and support restaurant managers in achieving sales targets and maintaining budgeted labor and food costs including waste.
• Review store-level financials, offering feedback to ensure consistent achievement of budget targets & follow up on /Cash shortages /Safe counts daily
• Work with restaurant managers to ensure they follow the Popeyes® standards, recipes, and operational systems.
• Help identify and implement improvements in team training, product quality, and customer service.

Team Leadership & Development:

• Lead a team of restaurant managers, offering ongoing coaching, feedback, and support to foster development and high-performance.
• Manage recruitment, hiring, and performance reviews across your district.
• Develop and execute performance improvement plans when necessary.
• Ensure professional development opportunities are provided to managers and their teams.
• Ensure proper training and certification for all staff members, with a focus on continuous improvement.
• Lead regular team meetings to communicate relevant operational updates and expectations.

General Responsibilities:

• Act as the primary point of contact for restaurant managers within your district for operational, staffing, and customer service issues.
• Ensure managers are scheduling shifts according to demand and meeting operational deadlines.
• Oversee health, safety, and compliance with federal and state laws, ensuring restaurants meet inspection standards.
• Hold managers accountable for maintaining cleanliness, uniform standards, and professional restaurant environments.
• Monitor and communicate all corporate customer complaints to ensure a resolution within 24 hours.
• Review and submit required paperwork such as schedules, injury, accidents & incidents, and ACA forms in a timely manner.

Competencies & Expectations:

• Guest Focus: Anticipates and exceeds guest expectations, creating a positive customer experience at all levels.
• Passion for Results: Acting as a role model by consistently meeting or exceeding goals and helping drive growth across multiple locations.
• Problem Solving & Decision Making: Resolves issues effectively and implements proactive solutions and empowers the team to do the same.
• Interpersonal Relationships & Influence: Develops strong relationships with restaurant managers, team members, and guests.
• Conflict Management: Handles conflict in a calm, fact-based manner while ensuring alignment with company policies.
• Developing Direct Reports: Mentors and develops team, providing them with growth opportunities within the company.
• Leading with Vision: Sets clear goals and aligns team actions with the company's mission, vision, and strategic goals.

Expectations for the Role:

• Minimum 50-hour workweek, 5-10hr days
• Flexible schedule; occasional full weekends required (1 per month minimum)
• Cannot take consecutive days off unless on vacation or if given approval from Director
• Store issues must be addressed promptly, even on ASL days off, by ASL first, then Director if issue needs to be escalated.
• Consistent adherence to all Popeyes® and Funky Chicken operational standards & policies. Ensure that all stores comply with local, state, and federal laws, as well as Popeyes® standards. Stores must not fail any corporate or health inspections
• Be an effective communicator, checking GroupMe and responding to emails and calls within 24 hours
• Must pass background check.

This role is perfect for someone looking to grow their leadership skills while impacting multiple restaurants within a district. If you're passionate about leading teams, delivering operational excellence, and driving sales, we want you to grow with us at Funky Chicken dba Popeyes Louisiana Kitchen!