Part-Time Administrative Assistant

The Highlights: The Administrative Assistant is a part-time position that provides customer service and administrative task support the Center for Counseling and Wellness in the Lincoln Park and/or Loop Campus office. Key responsibilities are greeting visitors, answering phones, scheduling appointments, managing correspondence, and providing general administrative support to ensure smooth office operations. What You'll Do: Customer Service - (70%) - Greet and assist students, parents, faculty/staff, and campus partners in a professional and friendly manner. - Promptly answer phones and electronic inquiries regarding counseling, health promotion/ services and university health insurance resources and information. - Screen phone calls, taking messages and routing calls appropriately. - Promptly refers emergencies and crises to the appropriate CCW staff member as well as external staff such as Public Safety. - Handle inquiries and resolve basic customer issues. - Schedules confidential student counseling appointments. Administrative Task - (30%) - Keep accurate detailed records of appointment requests and communicate with professional staff - Manage simple tasks related to waivers, enrollment, and usage of DePaul's Student Health Insurance. - Assist with booking rooms for events and weekly Friday CCW meetings. -Assist consultant psychiatrist with blood work request. - Managing large supply orders to the office. -Complete special projects and assignments to facilitate CCW service delivery as requested by the Director, Associate Director, Assistant Directors and/or professional staff. What You'll Need: High school diploma or GED. 1 year or more of customer service-related experience preferred, but not required. Microsoft Office experience necessary, including Excel, Words, Power-Point, etc. Experience with Titanium or other electronic medical record keeping systems is preferred. Excellent verbal, written, and organization skills are essential. Bachelor's degree, preferred. Excellent verbal and written communication skills required. Ability to work well with others and multi-task in a fast-paced, often high pressure environment. Ability to maintain professional, confidential, and supportive office environment while dealing with high volume of students is essential. Sensitivity to student mental health challenges and ability to respond with empathy and discretion as needed, including exhibiting flexibility and diplomacy in handling unforeseen situations. The anticipated hiring range for this position is: $18.70 to $21/hr. The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget. Perks: Working for a stable and well-known University. Top choice medical, dental, and vision benefits. Retirement plan matching contribution of 8%. Tuition waivers for employees and dependents. Generous paid time off, sick time, holidays, floating holidays, and more! Part-Time Benefits Vincentian Mission: Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported. Required Background Check: Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check. DePaul University is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws. #J-18808-Ljbffr