Human Resources & Payroll Coordinator

Human Resources & Payroll CoordinatorCharlotte, NCHuman Resources & Payroll Coordinator – Townsquare InteractiveLocation: In-office role at our Uptown Charlotte officeBuild Your HR Career with a Growing Organization!Ready to grow your career in Human Resources? As a Human Resources & Payroll Coordinator at Townsquare Interactive, you'll play an important role in supporting our employees and managers throughout the employee lifecycle while gaining hands-on experience across payroll, onboarding, HR operations, employee support, and more.This is an opportunity to take ownership of key HR processes, including semi-monthly payroll and new hire onboarding, while working closely with our HR team and leaders across the organization. If you're organized, detail-oriented, and enjoy helping people while keeping things running smoothly behind the scenes, this could be a great next step in your HR career.Why Townsquare Interactive?We're on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.What You'll Do:Manage and process semi-monthly payroll, ensuring accuracy and timely completionReview and process payroll-related changes, including new hires, terminations, pay changes, deductions, and other employee updatesResearch and resolve payroll discrepancies and respond to employee payroll questionsOwn the new hire onboarding process, including preparing offer letters, processing new hires and onboarding tasks within the HRIS, completing required documentation, and coordinating pre-employment and onboarding activitiesMaintain accurate personnel records in compliance with applicable legal requirementsMonitor the HR inbox and respond to employee and manager questions, escalating matters to HR leadership as neededProcess employee pay and job changes and assist with employee terminationsAssist with Leaves of Absence and ADA accommodationsAssist with Exit and Stay Interviews as neededAssist with coordinating and facilitating monthly employee HR training sessionsRun and maintain various HR and payroll reports on a weekly, monthly, and as-needed basisSupport HR leadership with research, special projects, and department initiativesProvide excellent customer service and timely support to employees and managers who contact the HR departmentPerform other duties as assignedWhat You'll Bring:Bachelor's degree (required)Previous experience in Human Resources, payroll, HR operations, or employee administration preferredExperience with Microsoft Office Suite and OutlookStrong attention to detail and a high degree of accuracy, particularly when working with payroll and employee informationExcellent organization and time-management skills with the ability to manage multiple responsibilities and deadlinesStrong written and verbal communication skillsA customer-service mindset and the ability to work effectively with employees and leaders at all levelsAbility to handle confidential employee and payroll information with discretionA proactive approach and willingness to take initiativeAbility to work independently while collaborating effectively as part of a teamComfort working in a fast-paced environment and adapting as needs changeAbility to work 5 days per week in our Uptown Charlotte officeWhat's In It for You?We're committed to investing in your growth and providing opportunities to build your HR career. Here's what you can expect:Competitive base salary3 weeks PTO9 paid holidays (including 2 personal/floating holidays)Volunteer Time Off—give back to your communityHealth, Dental, Vision, and Pet Insurance401(K) Retirement Plan with Company Match + Employee Stock Purchase PlanCompany-provided laptopComprehensive training and growth opportunitiesHands-on experience across multiple areas of Human ResourcesUnlimited growth potential in a dynamic work environmentReady to Grow Your HR Career?If you're looking for an opportunity to build your HR experience, take ownership of important payroll and onboarding processes, and support employees throughout their journey with Townsquare Interactive, we want to hear from you. Join our team and grow your career while helping us create a great experience for our employees.Townsquare Media Broadcasting, LLC maintains a drug-free workplace and is an equal employment opportunity employer. Applicants must be eligible to work in the U.S.Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media's employees to perform their job duties may result in discipline up to and including discharge.