Administrative Assistant - Insurance & Well-Being

We are looking for a reliable and detail-oriented Administrative Assistant to provide part-time (20 hours/week) administrative support for employee group insurance and well-being functions. This role supports day-to-day operations through clerical tasks, customer service, and coordination of materials and communications. This is an on-site position in Palm Beach County, FL.

KEY RESPONSIBILITIES:

• Provides clerical and administrative support to Group Insurance and Employee Well-Being teams, including staff and on-site vendor representatives
• Supports Well-Being programs and events, including preparing materials, coordinating communications, assisting with event logistics, and tracking participation or attendance.
• Performs general clerical tasks, including data entry, packet assembly, report review and support, document uploads, filing, and record maintenance.
• Responds to customer inquiries (email, phone, fax) and routes complex issues to appropriate staff.
• Assists with open enrollment and special projects, such as opt-out tracking, data entry for life insurance EOI requests, dependent verification, general follow-up, and health equity initiatives.
• Assists with correspondence for new hires, overage dependents, and terminations, including preparation of new hire materials and general communications.
• Assists with ordering and coordinating materials and services with vendors and County departments.
• Provides back-up support to the front desk as needed.
• Performs other clerical and administrative duties as assigned

 
REQUIREMENTS:

• Administrative or clerical experience (experience in HR, benefits, insurance or a related field is a plus)
• Proficiency in Microsoft Office (Word, Outlook, and basic Excel)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and follow instructions in a structured environment
• Effective written and verbal communication skills
• Strong customer service skills and ability to handle and resolve routine inquiries
• High School Diploma or equivalent

We are the go-to global agency for creative, meaningful, and impact-driven storytelling. For more than 18 years, The Mosaic Group has been building the visibility and credibility of companies & influencers. Our expertise with diverse markets allows our clients to stand out and reach target audiences including the important Hispanic, African-American, and Caribbean consumers with the right media and the right message. We maximize visibility for our global clients through innovative, integrated and impact-driven communications.