Account Manager for a leading SaaS company
BSF Talent Recruitment
Account Manager for a Leading SaaS Company
Paris, France
Our client is a leading global AI-driven software platform that specializes in providing customized SaaS and app development solutions. With a focus on leveraging AI technology to drive continuous growth, our client is dedicated to delivering innovative solutions for their diverse clientele.
Position Highlights:
- Remote Work : Enjoy the flexibility of working from home.
- Global Team Atmosphere : Collaborate with a dynamic team from around the world.
- Positive Workplace Culture : Experience a friendly and relaxed coworker environment.
As an account manager, you will oversee end-to-end order fulfillment for clients, working closely with BD, Sales, and internal teams to ensure smooth post-contract execution from order processing and payment follow-up to delivery coordination. Drive client order profitability while nurturing long-term relationships to maximize repeat business and revenue growth.
Responsibilities:
- Manage client orders by coordinating with Supply Chain, Logistics, and Finance; monitor payments and resolve order issues to ensure client satisfaction.
- Collaborate cross-functionally with BD, Sales, and internal teams to align delivery and client needs.
- Foster client relationships through regular check-ins, upselling, feedback gathering, and advocating client-driven improvements.
- Meet profitability targets, control payment risks, and analyze order data to increase account value.
Requirements:
- Fluent in English and French (written/spoken); Chinese proficiency a plus; German/Italian advantageous.
- Bachelors degree or higher in Business, Marketing, Computer Science, or related fields.
- 3+ years B2B account management experience, ideally in SaaS, hardware, or beauty industries (skincare, medical aesthetics, salons/spas).
- Strong communication, stakeholder management, data-driven decision-making, and risk management skills.
- Candidates with Computer Science major, software development, or coding experience are preferred.
Vacancy posted 4 days ago
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