Back Of House/ Kitchen Supervisor

Back Of House Supervisor

The Back of House Supervisor for Chick-fil-A Parsippany is responsible for all operational activities associated with the back of the restaurant, including overseeing departments such as truck ordering and kitchen operations. The Back of House Supervisor is prepared to execute daily operations with a high degree of excellence in these areas, setting the standard for operational efficiency and leading by example while mentoring and developing junior leaders and team members.

Responsibilities Include:

• Setting daily, weekly, and monthly objectives aligned with restaurant objectives, specifically focusing on back of house operations.
• Development of back of house team members, including training, performance evaluations, and development plans.
• Building and executing systems that ensure efficient kitchen operations and a clean environment.
• Cash management operations related to back of house functions.
• Back of house team member and leadership corrective action and accountability.
• Responsible for opening and closing of the back of house areas of the restaurant.
• Leading shifts of back of house team members, ensuring smooth operations and adherence to standards.
• Taking ownership of specific areas of back of house growth and improvement initiatives.
• Fulfilling operational needs in the back of house at a high level, including managing inventory, scheduling, and kitchen procedures.

Benefits:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Additional benefits available

Desired Qualifications:

• Prior experience in a restaurant leadership role or equivalent, with a focus on back of house operations.
• Available to work 2 evenings per week and 2 Saturdays a month, totaling 40-50 hours a week.
• Strong analytical and problem-solving skills.
• Experience in operations within the customer service industry, particularly in back of house functions.
• Bilingual proficiency in Spanish and English

Servant Leadership:

• Places others before self and creates opportunities for others to achieve success.
• Assumes responsibility and does not shift blame to others.
• Empathizes with members of the team to lead from a place of trust.

Organization:

• Strong communication and verbal skills.
• Ability to have situational awareness to organize and reallocate priorities as needed.
• Strong attention to detail within the back of house operations.

Growth Minded:

• Actively works to develop the back of house team and ensure leadership is growing future leaders.
• Has an entrepreneurial mindset that seeks to constantly improve and achieve new levels of excellence.
• Constantly seeks improvement in experience and efficiency to grow back of house operations.
• Clearly communicates vision to the team so it is both heard and comprehended.
• Communicates with language that demonstrates positivity, clarity, and empowerment to the team.