Health Promotion & Testing Counselor - Miami/Dade & Broward

Health Promotion & Testing Counselor - Miami/Dade & Broward

Essential Job Responsibilities:

Provides HIV pre and post-test counseling, including risk assessments for substance abuse, sexually transmitted infections (STIs), and mental health as required by the program. Performs HIV testing on clients by drawing blood or using other acceptable methods (Orasure or OraQuick Advance). Conducts at least 80 tests a month or 40 if part-time. Works with Outreach Workers and other agency staff to link clients testing positive to HIV primary care and other support services. Makes other referrals to the appropriate services and service providers as needed, including substance abuse. Provides HIV, STD, and substance abuse-related prevention and early intervention information and education. Input client information using specific software as required (e.g. Case watch). Supports billing activities as required. Processes all progress notes and client admissions and discharges as required by the program. Maintains comprehensive, complete, and accurate chart documentation according to funder requirements. Submits all appropriate forms to the local and state health officials as mandated by the Florida Department of Health. Participates in program QA activities. Routes lab specimens to the laboratory for analysis. Drives the mobile unit to outreach sites as required by the program. Completes each time maintenance log on the mobile unit and ensures proper maintenance of van. Maintains proper inventory of supplies on the mobile unit, at satellite locations, and in the office. As applicable maintains satellite office space. Participates in staff training sessions as required by the agency and the funding source. Participates in agency developmental activities as requested. Other duties as assigned.

Culture of Service:

Compassion: Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language. Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.

Competency: Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.

Commitment: Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed. Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided.

Contact Responsibility: The responsibility for internal and external contacts is frequent and important.

Safety: Ensures proper hand-washing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).

Physical Requirements: This work requires the following physical activities: frequent sitting, bending, standing, driving, walking, talking in person, and talking on the phone. Occasional stretching/reaching and exposure to blood-borne pathogens. Work usually is performed in an office setting and community outreach sites. Other: Driving at least a 27 ft. mobile unit may be required.

Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.

Travel Required

Yes. Own transportation is required. Cover Miami-Dade and Broward counties.

Qualifications

Skills

Required: Customer Service Advanced Checking for Accuracy Advanced Acknowledging Others Advanced

Preferred

Bilingual (English-Spanish) Advanced Bilingual (English-Creole) Advanced

Behaviors

Required: Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required: Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required: High School or better.

Experience

Required: 1 year: A minimum of (1) one year experience is required.

Licenses & Certifications

Required: Phlebotomy Certification CPR OraSure HIV Certified OraQuick HCV Certified HIV 501 Certified HIV 500 Certified HIV 104 Certified Equal Opportunity Employer