Collections Specialist

SWE Homes and its affiliates have nearly 40 years of success in the residential and commercial real estate market. As we continue expanding across Texas and other states, we remain focused on operational excellence, growth, and entrepreneurial innovation.We are currently seeking a skilled and motivated Collections Specialist to join our high performing Collections Department. This role is ideal for a professional who thrives in a fast-paced environment and has a strong background in mortgage collections, evictions, and foreclosures. The ideal candidate is bilingual in English and Spanish, detail-oriented, assertive, and committed to achieving results through strategic communication and problem-solving.Key Responsibilities:Reconcile past-due accounts, process and apply customer payments accuratelyContact borrowers by phone and in-person (as necessary) to address delinquent accountsDevelop and negotiate repayment plans and payment arrangements with customersPrepare and send out formal notices including Notices to Vacate, Pre-Foreclosure, and Foreclosure noticesInitiate foreclosure proceedings when accounts cannot be resolved through alternative solutionsDraft and file legal documents including Forcible Entry Detainers, Writs of Possession, and AffidavitsMaintain accurate court docket reports and represent the company in court proceedingsResearch property files for deeds, leases, and ownership details in preparation for legal actionFile timely eviction requests and maintain up-to-date records of eviction statuses and outcomesReview and analyze customer financials for loan modification or workout solutions to cure delinquencyTrack, log, and organize documentation related to loan modifications and collections casesQualifications:High school diploma or equivalentMinimum of 3 years’ experience in mortgage loan collections, foreclosure, or a related legal/financial fieldStrong understanding of the eviction and foreclosure processes.Knowledge of loan modification procedures and Integrated Loan Servicing (ILS) systems is preferredBilingual fluency in English and Spanish is required #J-18808-Ljbffr