Enrollment Sales Representative Level I

Duties & Responsibilities Purpose of Position Under supervision, identifies qualified participants and educates them as to the benefits of selecting MetroPlus as a managed care provider. Achieves predetermined monthly enrollments based on regularly updated goals and objectives. May provide training of and/or supervision to subordinate staff, and maintains positive public relations presence within the community. Examples Of Typical Tasks Implement methods, activities and action plans necessary to achieve daily, weekly and monthly objectives. Presents clear and accurate information regarding health plan to eligible recipients and community-at-large. Performs group and individual presentations for purpose of educating and enrolling qualified participants in a variety of arenas including but not limited to income support centers, provider sites, churches, WIC programs and shelters. Presents MetroPlus Health Plan information to HHC employees at annually designated open enrollment periods. Performs telemarketing activities as appropriate for purposes of enrollment and follow-up activity. Maintains accurate documentation related to enrollment and field activities. Participates in regularly scheduled sales/marketing meetings as required. Performs other related tasks as directed. Minimum Qualifications Satisfactory completion of three months of training and orientation administered by MHP personnel; or, High School graduation or evidence of having satisfactorily passed a High School Equivalency Program; and, Demonstrated skills in written and/or oral communication; and, Minimum one year of experience in direct consumer contact, sales and/or social services; or, A satisfactory equivalent combination of education, training and experience. Knowledge of a second language may be required. Special Notes For placement in Assignment Level II, candidates must possess one (1) year of experience in Assignment Level I or an additional year of related full-time experience. For placement in Assignment Level III, candidates must possess one (1) year of experience in Assignment Level II or an additional two (2) years of related full-time experience, with at least one (1) of those years in a supervisory capacity. #J-18808-Ljbffr NYC Health + Hospitals