Phone Enrollment Sales Rep (CSR)

Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Paid time off Status: Part-time, Non-Exempt, potential to become full-time Location: Remote Service Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically. Knowledge, Skills and Ability Enthusiastic, assertive personality with customer service skills Strong listener with a sense of urgency to resolve issues or provide solutions Effectively communicate with customers and employees, bi-lingual is a plus Disciplined to follow schedules, policies, and procedures of British Swim School Able to multi-task using phone systems and appropriate computer programs. Qualifications Minimum of two years of customer service and sales experience High School or some college education or equivalent experience. Must have quiet space without distractions for work Job Type: Part-time Salary: $20.00 per hour Expected hours: No less than 20 per week Experience level: 2 years Shift: Day shift Evening shift Rotating shift Schedule day range: Must have weekend availability Work setting: Remote Work Location: Remote This is a remote position. #J-18808-Ljbffr British Swim School of Bay Area