NYC - Bar Associate

Job Description

Job Description

TITLE: NYC - Bar Associate

DEPARTMENT: Food & Beverage

REPORTS TO: Bar Supervisor

LOCATION: New York, NY

HOURS: Part time (<30 hours per week)

PAY TYPE: Hourly

PAY RATE: $18.00 / hour

FLSA STATUS: Non-Exempt (eligible for overtime) 

Role Summary

The Bar Associate operates the Bar at the Museum of Sex with goals of creating a sales bonanza, guest focused, and fun-loving culture, while keeping safety top of mind. Greeting guests, upselling drinks, food, and merchandise on the Bar floor are some of the daily tasks. 

Primary Job Responsibilities

• Be an example of guest service excellence for the Bar and other departments.

• Maintain strong sales figures for yourself and the team.

• Make and serve drinks accurately behind the bar and on the bar floor as a host.

• Keep Bar and Bar floor clean at all times.

• Report all guest complaints and staffing challenges to the Senior Leadership Team, as needed.

• Handle operational challenges as they occur.

• Perform additional duties as required.

• Welcome guests to the Bar with enthusiasm.

• Upsell drinks, food, and merchandise from the floor.

• Provide menus to guests exiting Guest Experience.

• Greet customers upon their arrival.

• Cater to guests who require extra attention (Large Event Parties).

• Answer and address guests’ inquiries on the floor.

• An up-to-date Food Handlers certification is required.

• Answer and address guests’ inquiries on the floor.

• Facilitate internal communication, as needed, with critical support departments: Operations, HR, Administration, etc.

• Maintain the ability to work nights and weekends and extended schedules during peak periods. Provide availability updates and changes when necessary.

• Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 75 pounds short distances.

• Perform additional duties as required.

Qualifications

• Must have sales experience working at a hotel, cocktail lounge, restaurant, or bar where alcohol is served and the job entails driving F&B sales.

• You are passionate about providing an exemplary experience for guests.

• You have an exuberant, outgoing personality and you are eager to engage guests with a smile and energy.

• You have excellent communication skills, the ability to speak and connect with all guests, and are organized.

• You thrive working in a fast-paced, dynamic environment with large crowds.

• You have the ability to work nights, weekends, and some holidays.

• Multilingual is a plus.

• Strong work ethic and ability to work effectively as part of a team.

• Familiarity with health and safety regulations.