Sr. Lean Operations Manager

As the Senior Lean Operations Manager, you will lead all aspects of work driving continuous improvement culture and embedding Lean principles across the IDEXX enterprise. Managing a team of Lean Leaders, you will be responsible for supporting the IDEXX Excellence System, driving process optimization and productivity improvements. The ideal candidate brings management experience, possesses robust problem‑solving skills and has a proven track record of implementing Lean principles within an operating system to achieve measurable results. Responsibilities Develops, implements, and sustains Lean transformation strategies aligned with the IDEXX Excellence System. Conducts value stream mapping to identify inefficiencies and areas for improvement. Establishes and monitors KPIs to track continuous improvement efforts. Collaborates with leadership to prioritize improvement opportunities and allocate resources. Manages staff and/or supervisors of the Lean team within Operational Excellence, planning and assigning work, monitoring activities and evaluating performance. Manages escalated/critical issues. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Contributes to development of strategy and direction. May coordinate work of outside vendors and contractors. Communicates with other related departments to coordinate work and resolve issues as needed. Provides internal and/or external customer feedback and leads/participates in teams related to new or ongoing project work and other areas as needed. Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience. Identifies problems, obstacles and opportunities and proactively acts to address issues. Strives for continuous improvement. Prepares reports and other information summarizing work activities and reports results to peer groups as well as senior management. Prepares various analyses as needed to highlight issues and resolve questions. Qualifications Bachelor’s degree in Engineering, Business Management, Operations or equivalent combination of education and experience required. Master’s degree or equivalent preferred. 7+ years of management skills and ability. Proficiency in Lean methodologies and operating system deployment. Ability to organize, prioritize and direct work activities. Experience with ERP systems and process mapping software. General business knowledge required, including specific knowledge of businesses supported. Excellent customer service and business relationship‑building skills required. Reasoning, problem solving and analytical skills to resolve issues. Project management and change management skills and abilities. Communication skills, both verbal and written. Personal computer skills, including Microsoft Office. Physical Demands Extensive sitting, standing and computer use; extension and reach with hands and arms; use of hands and fingers. Occasionally required to climb, balance, bend, stoop, kneel or crouch. May be required to lift, move and carry up to 50 pounds. Fluency in English. Travel required. Some positions may work with exposed moving electro‑mechanical parts and may require proper protective equipment. Work Environment General office environment. Normal office noise level, with occasional moderate noise. Benefits Annual salary target of $160,000–$170,000. Opportunity for annual cash bonus. Opportunity for performance‑based annual merit increase. Health, Dental and Vision benefits. Day One 5% matching 401(k). Generous PTO benefits. Additional benefits including pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching. EEO Statement IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #J-18808-Ljbffr USC4 IDEXX Operations, Inc.