Office Medical Assistant

Job Description

Job Description

Join our excellent team at ALC Primary Care at Home!

In-Office, non Patient-Facing Medical Assistant Position!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collect all pertinent medical information needed for the clinician’s medical decision making.

• Point person for the Provider’s patients, facilities, and other healthcare professionals.

• Responsible for processing physician orders after each appointment.

• Scheduling appointments.

• Verify patient information/insurance verification.

• Room patients, collection of vital signs, prepare patients for examination.

• Phone/Fax/Electronically send prescriptions and refills to pharmacy.

• Document patient notes in EMR.

• Answer phones, receive and send faxes, check patients in and out.

• Requesting medical records.

• Documenting all calls utilizing a easy to use medical software.

• Reviewing incoming messages inbox, assigning faxes and attachments and distribute/assign to the appropriate provider throughout the day.

• Ability to develop strong rapport and communication skills over the phone.

• Maintains patient confidentiality and all HIPAA privacy requirement.

• Attends required meetings and in-service.

• Ability to adapt and apply guidelines and procedures.

• Strong customer service.

QUALIFICATIONS

• Certified Medical Assistant

• At least two years of medical office experience.

• Basic working knowledge of medical terminology.

• Computer skills: Microsoft Excel, Word, Outlook.

• Strong customer service, organizational, and interpersonal skills with excellent problem solving skills.

• Professional demeanor, self-motivated, and dependable.

• Ability to multi-task, work in a fast paced environment, and work well under pressure.

• Strong phone communication skills.

Job Type: Full-time, Monday - Friday, 8:30 AM - 5:00 PM

Benefits:

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Work Location: In person