Scheduler

Position Overview The Pre-Service Scheduling Specialist accurately schedules and pre-registers patients while verifying that all insurance authorization requirements are met. Core objectives include coordinating patient appointments, handling pre-registration, verifying insurance, obtaining authorizations, collecting patient payments, providing cost estimates, entering ICD-10 codes, and completing medical necessity checks. The specialist must understand modality-specific protocols to ensure safe, accurate, and compliant patient scheduling. Key Responsibilities Interview patients and physician office staff to coordinate scheduling and pre-registration. Collect accurate demographic and financial information to support billing requirements. Transcribe verbal orders from physicians accurately to schedule appropriate exams. Enter proper ICD-10 codes for registration and billing at the point of scheduling. Verify that orders are accurate and meet payer compliance requirements, including medical necessity checks. Verify insurance eligibility, covered benefits, and obtain necessary insurance authorizations. Provide patients with required test preparation instructions. Provide cost estimates for services as requested by the patient. Educate patients on their financial responsibilities prior to service. Collect pre-payments for non-covered hospital services, co-pays, deductibles, or prior balances. Respond promptly to provider and patient scheduling requests. Utilize appropriate resources when scheduling stat, add-on, or unfamiliar procedures. Process internal accounts or payer rejections related to registration, authorization, and financial clearance errors. Maintain patient privacy by strictly following HIPAA Privacy and Security policies. Communicate with patients, families, and customers using established, professional communication frameworks.| Model behaviors that support an inclusive, welcoming, and respectful environment for diverse staff and patients. Work safely and promptly report any identified workplace hazard.

salary: $24.88 - $24.89 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: Associate

Responsibilities

Interview patients and physician office staff to coordinate scheduling and pre-registration.
Collect accurate demographic and financial information to support billing requirements.
Transcribe verbal orders from physicians accurately to schedule appropriate exams.
Enter proper ICD-10 codes for registration and billing at the point of scheduling.
Verify that orders are accurate and meet payer compliance requirements, including medical necessity checks.
Verify insurance eligibility, covered benefits, and obtain necessary insurance authorizations.
Provide patients with required test preparation instructions.
Provide cost estimates for services as requested by the patient.

Skills

• billing
• accounting
• scheduling

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.