Vice President, Client Processing - Trade Capture

Vice President, Client Processing

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

We're seeking a future team member for the role of Vice President, Client Processing to join our Client Processing – Trade Capture team. This role is located in Lake Mary, Florida (4 days in office per week).

Responsibilities

• Own the end‑to‑end Trade Capture process, including task allocation, controls, quality, and risk management
• Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication
• Build strong, trusted client relationships and ensure consistent, accurate service delivery
• Ensure full compliance with BNY Mellon policies and all regulatory daily, weekly, monthly, and annual requirements, including timely escalation of control breaches
• Lead and manage the team, including workload planning, performance management, coaching, training, and all related people processes
• Monitor team process knowledge and quality, providing regular feedback and driving continuous improvement
• Identify process risks and errors, ensure root‑cause analysis, and implement sustainable corrective actions
• Drive the Digital and AI agenda by identifying automation opportunities and embedding digital solutions to deliver higher STP, increased efficiency, and reduced operational risk
• Lead and coordinate business and change initiatives impacting day‑to‑day operations

Qualifications

• Bachelor's degree in finance, science or similar with 6+ years of relevant experience
• Experience in process management is an asset
• Organizational skills and ability to handle a high volume of tasks with tight deadlines
• An effective communicator at all levels with solid presentation skills
• Knowledge of financial instruments – both listed and unlisted
• Excellent problem‑solving with sound prioritization and time‑management skills
• Proficient in English with strong verbal and written communication skills

Benefits & Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life's journey, focus on your health, foster your personal resilience, and help you reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.