ADMINISTRATIVE ASSISTANT II

Requisition No: 884615


Agency: Business and Professional Regulation

Working Title: ADMINISTRATIVE ASSISTANT II - 79000884

Pay Plan: Career Service

Position Number: 79000884


Salary: $1,523.81 - $1,613.27


Posting Closing Date: 10/09/2026


Total Compensation Estimator Tool

Division of Florida Condominiums, Timeshares and Mobile Homes
Administrative Assistant II
Position Number: 79000884
Hiring Salary: $1,523.81 - $1,613.27 Biweekly

** Open Competitive **

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on the Department of Business and Professional Regulation (DBPR) to ensure important matters are handled well. Responsibilities range from ensuring the safety of food service, maintaining the integrity of real estate transactions, furthering the transparency of condominium governance, and overseeing the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently. DBPR's stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie S. Griffin, DBPR oversees many of Florida's professions and industries in the areas above, and many more which can be seen on our website:

The Work You Will Do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This position is a part of the administrative assistant team and is responsible for the administrative functions in the office.

Your Specific Responsibilities:

The incumbent in this position is responsible for the Division's mail, assigning various citizen complaints to appropriate staff, and assisting with Public Records requests. This includes:

• Opens and processes incoming complaints and sends acknowledgement letters to the public.
• Answers and routes telephone calls and coordinates reception duties, including greeting visitors to the office.
• Processes incoming and outgoing mail and packages.
• Monitors supplies and is responsible for all aspects of purchasing and vendor contact, including repairs and maintenance.
• Coordinates and completes public records requests.
• Reviews consumer complaints routed in the Department's Document Imaging System, open compliance cases in the Department's Licensing System, and assigns complaints to the appropriate staff members.
• Keeps track of walk-ins and ensures they are properly entered into Versa.
• Assists with hiring packages for new staff members including, but not limited to, scheduling interviews and work samples, collecting documents from the applicants, compiling documents and information for the hiring package, and forwarding documents to the Division HR Liaison.
• This position will arrange travel schedules and reservations, maintain the calendar(s), and coordinate meetings for the FEA and IS teams.
• Performs other related work duties as required.

Knowledge, Skills, and Abilities:

• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively with members within and outside of the organization.
• Good writing and reading comprehension.
• Customer service oriented.
• Good with time management and coordination.
• Ability to establish and maintain effective working relationships with others.
• Ability to prepare correspondence and administrative reports. Proficient in the use of technology including software, hardware, and data systems.

Knowledge and the ability to apply Florida Statutes, rules, and procedures for licensing of professionals.

Minimum Requirements :

Two (2) years of relevant experience in customer service and administrative functions.

The Benefits of Working for the State of Florida:

"Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website:

Applicant Note:


To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.


Background Screening Requirement:

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting.

Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call View phone number on click.appcast.io.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at View phone number on click.appcast.io. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans, and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans' preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans' Affairs, Veterans' Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans' Affairs has also established an email where people can electronically file claims or ask questions. The email is View email address on click.appcast.io.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.


Location: