Strategic Account Executive

Job Description

Company Description ACRELEC is a global technology company that helps restaurant and retail brands reinvent the customer experience through innovative software, hardware, and services. With a strong focus on smart store solutions, ACRELEC develops and integrates platforms that increase customer engagement, optimize efficiency, and improve operations. The company’s 1,000 employees worldwide collaborate closely with customers and partners to design and build leading-edge customer journey technologies. ACRELEC values innovation, continuous improvement, and measurable business results, creating an environment where team members can contribute to impactful, customer-focused solutions.

Role Description The Strategic Account Executive is a full-time, remote role responsible for driving revenue growth and long-term partnerships with key restaurant and retail clients. Day-to-day responsibilities include identifying and qualifying strategic opportunities, managing the full sales cycle from prospecting to close, and developing account plans that align ACRELEC solutions with client business goals. The role involves leading presentations and product demonstrations, negotiating contracts, and collaborating with internal teams in sales engineering, product, and customer success to ensure smooth implementation and ongoing value delivery. The Strategic Account Executive will maintain a strong understanding of the customer experience technology landscape, provide market feedback to internal stakeholders, and consistently track performance against targets using CRM and reporting tools.

Qualifications

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• Proven strategic account management and B2B sales skills, with experience managing complex, long-cycle deals and executive-level relationships.
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• Strong consultative selling, negotiation, and presentation skills, including the ability to translate customer needs into tailored solution proposals.
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• Experience in restaurant, retail, or customer experience technology sectors, with familiarity in software platforms, hardware solutions, or digital transformation initiatives.
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• Ability to work effectively in a remote environment, demonstrating self-motivation, disciplined pipeline management, and strong organizational skills.
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• Excellent communication and interpersonal skills, with the ability to collaborate across cross-functional, global teams and influence stakeholders.
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• Proficiency with CRM tools (such as Salesforce or similar) and basic sales analytics to forecast, report on performance, and manage account activities.
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• Bachelor’s degree in Business, Marketing, Technology, or a related field, or equivalent practical experience in strategic sales roles.
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• Willingness to travel as needed for client meetings, industry events, and internal team gatherings.
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Must be located in the Miami area.

Base salary: $110k + quarterly bonuses