Patient Service Representative
Cancer Specialists of North Florida
Cancer Specialists of North Florida is recruiting for an experienced Patient Services Representative for our busy Southpoint Office . The Patient Service Representative is responsible for insurance verification and eligibility, counseling patients on insurance benefits and co-pays, working account balances and payment collections. Obtains and maintains accurate patient demographics. Essential Duties and Responsibilities include the following:
Cancer Specialists of North Florida is an "EEO Employer" and "Drug Free Workplace"
- Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary.
- Collects and reviews all patient insurance information and completes insurance forms.
- Confirms patient insurance verification and eligibility. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.
- Works account balances for any; claim errors or adjustments that might be needed.
- Reviews Explanation of Benefits (EOB) for consistency.
- Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary. Provides patient documentation for balance explanation.
- Follows-up on assigned accounts for assistance or payment plan agreements.
- Assists in maintaining manuals, logs and other required documentation as required.
- All other duties as assigned.
- High School Diploma or equivalent required.
- Minimum two (2) years in a medical business office setting.
- Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer" and "Drug Free Workplace"
Vacancy posted 3 days ago
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