National Account Manager

Account Manager

Oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Engage with organizations to get a better understanding of their mission, goals, challenges, and needs. Foster long-term relationships with clients and help grow our business.

Develop strong relationships in your assigned territory

Operate as the lead point of contact for all matters specific to your accounts

Own and drive revenue in your assigned territory by closing renewal business with price lift, and upsell products and services to existing clients

Learn and demonstrate a fundamental understanding of our services and technology platform and be able to articulate the advantages over competitors clearly

Serve as the lead point of contact for all customer account management matters

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

Meet or exceed monthly, quarterly, and annual goals set by management

Prepare reports on account status

Collaborate with the sales team to identify and grow opportunities within the territory

Assist with challenging client requests or issue escalations as needed

Experience:

1 -3 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in the technology industry

BA/BS degree in Business Administration, Sales or relevant field

Skills

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C- level

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

Attention to detail with excellent organization skills

Competitive and committed attitude

Experience selling in the tech industry

Great people skills; ability to quickly understand your audience and tailor the right message to them

Working Conditions :

Normal office environment

Extended viewing of computer screens

Some overnight travel required

Essential Functions :

Frequently sits at a computer terminal and desk

Frequently walks to other areas within or outside of the department to distribute or gather information

Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending

Stooping, crouching while filing; occasional reaching, twisting, turning

Frequent handling of files, pencils, paper; frequent keyboarding, writing and other duties requiring fingering

Continuous hearing

Use of near/midrange/far vision and speaking to disseminate information