Front Desk

Location Matthews Family Dentistry Job Summary We are looking for a dynamic, experienced front desk receptionist to join our fast-growing team. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. Additionally, you’ll be responsible for answering and managing the phones, scheduling the doctor(s) and hygienist’s schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities Complete daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit insurance claims with proper attachments and narratives Follow‑up with unscheduled recare/treatment appointments Qualifications 1 or more years of experience in a dental setting Prefer Denticon software experience Outstanding professionalism, high moral standards, and a self‑motivated work ethic Strong communication and interpersonal skills to build trusting relationships with co‑workers and patients Driven personality to strive to be the best in your profession and provide the best care for our patients Compensation & Benefits Guaranteed hourly rate $20–$23 Paid vacation & paid holidays 401(k) program with matching contributions Benefits offered at 30 hours or more: competitive health, dental, and vision plan Life insurance and disability insurance Flexible schedules FLSA Status Non‑Exempt Equal Opportunity We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only. #J-18808-Ljbffr