Software Engineering Manager

Software Engineering Manager

The Software Engineering Manager will lead the development and delivery of high-quality web applications to serve our business customers, ensuring alignment with corporate technology and innovation goals. The position requires a hands-on leader with extensive experience in cloud-native application development, capable of fostering agile practices, managing HR responsibilities, and driving technical roadmaps that align with business opportunities to enhance system design, architecture, and performance. By leveraging proficiency in Azure functions,.Net, C, and a deep understanding of microservices architecture, the manager will mentor teams, resolve technical conflicts, and diagnose complex issues, while promoting a collaborative and innovative work environment in line with the company's forward-looking ethos.

Key Responsibilities:

• Partner closely with Product Management, Architecture, Security, and business stakeholders to translate business needs into scalable, high-impact technical solutions.
• Lead and deliver high-quality web applications within a fast-paced Agile/DevOps environment, ensuring the continuous integration and deployment of reliable solutions that align with business objectives.
• Spearhead all phases of project lifecycles, applying expertise in programming languages such as HTML, CSS, .Net, C, SQL, and JavaScript, and utilizing development tools like Microsoft Visual Studio, Git, and Azure for efficient production.
• Drive the adoption and continuous improvement of agile practices to foster self-directed teams, enhancing their ability to execute high-quality work autonomously and effectively.
• Develop and maintain comprehensive technical roadmaps, guiding engineers across multiple teams to deliver strategic initiatives that align with key business opportunities and objectives.
• Provide strategic recommendations to enhance overall application system design and architecture, with a focus on ensuring robust security, scalability, reliability, and performance across all platforms.
• Mentor and coach engineering team members, empowering them to leverage new technologies and innovate processes, fostering an environment of autonomy and accelerated performance.
• Manage all human resources responsibilities for the engineering team, including pay planning, promotions, budgeting for expenses, and monitoring leave to ensure team stability and morale.
• Diagnose, troubleshoot, and resolve extremely complex technical issues, mediating conflicts and facilitating resolutions to maintain team effectiveness and project momentum.
• Establish and monitor engineering metrics (delivery predictability, quality, reliability, and operational health) to drive continuous improvement and informed decision-making.
• Drive the responsible adoption of AI-enabled engineering practices, including AI-assisted development, testing, and operational insights, to enhance developer productivity, system reliability, and decision-making.

Direct Manager Direct Reports:

• Reporting Structure: The Software Engineering Manager reports directly to the Senior Engineering Director. This position is accountable for ensuring alignment with the strategic vision and technical roadmap as set forth by senior leadership.

Direct Reports:

• The Software Engineering Manager will directly oversee a team consisting of 2 to 5 software engineers. This managerial role includes end-to-end responsibility for HR tasks, such as performance evaluations, mentorship, pay planning, promotions, and leave management. The role emphasizes fostering an agile, self-directed team environment, empowering engineers to deliver high-quality work through effective coaching and leadership.

Travel Requirements:

• The Software Engineering Manager is required to travel periodically to corporate offices and operational locations nationwide to facilitate collaboration, oversee project implementations, and ensure alignment with business objectives and technology initiatives.

Physical Requirements:

• The role of the Software Engineering Manager predominantly involves typical office-based tasks that require standard physical expectations. This includes the ability to remain seated or standing at a desk and utilize a computer and other office equipment for extended periods. The position may also occasionally involve lifting or carrying office supplies weighing up to 25 pounds. Clear communication, both verbal and written, is essential. The company is committed to supporting individuals in fulfilling these responsibilities, and reasonable accommodations can be made to empower employees with disabilities to perform the essential functions of the job effectively, ensuring accessibility and inclusivity in alignment with the Americans with Disabilities Act (ADA).

Working Conditions:

• The Software Engineering Manager position is located at our state-of-the-art corporate office in McKinney, TX, which provides a dynamic and modern work environment. This role operates in a fast-paced, deadline-driven context, essential for delivering high-quality web applications and ensuring alignment with our innovative business objectives. The position demands adaptability to swiftly evolving technological landscapes while fostering a culture of agile development and continuous improvement. Our corporate office facilitates a collaborative working atmosphere where leaders and team members can seamlessly integrate agile and DevOps practices to meet and exceed organizational goals. Emphasizing both teamwork and individual contribution, the office environment supports a balance of strategic planning and hands-on leadership.

Minimum Qualifications:

• Proven experience as a Hands-on Leader within a Software Engineering environment.
• A minimum of 5 years of experience in developing cloud-native applications leveraging Microservices architecture and Serverless computing.
• Demonstrated success in leading small teams (2-5 members) to deliver high-impact products within an Agile development environment.
• Extensive experience and proficiency with Azure functions,.Net, and C using the Microsoft Visual Studio IDE, focusing on developing Websites, RESTful APIs, database connectivity, and back-end systems and integrations.
• Expertise in SQL, including the use of stored procedures and data retrieval methods across various database systems.
• Deep knowledge of Azure Cloud, specifically Azure functions, and Azure API management.
• Advanced skills in using Microsoft Visual Studio and Visual Studio Code development environments.
• Comprehensive understanding of security protocols, access control, and authorization in web environments, alongside familiarity with OWASP principles.
• Proven expertise in designing and maintaining scalable systems utilizing Microservices or Service-Oriented Architecture (SOA).
• Knowledge and execution of unit testing and mocking frameworks.
• Experience in managing DevOps processes and supporting Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• Proficiency in Infrastructure as Code tools, particularly Terraform.
• Strong understanding of system architecture and design patterns.
• Experience with logging frameworks for system monitoring and analysis.
• Familiarity with cloud technologies, such as Azure and AWS, is considered a plus.
• Capability to rapidly learn and adapt to new technologies, processes, and business models.
• Experience within an eCommerce environment is a plus.
• Demonstrated ability to approach problem-solving holistically, integrating technology and process-oriented solutions.

Preferred Qualifications:

1. Advanced Technical LeadershipDemonstrated experience in leading large, cross-functional teams and managing complex projects with multiple stakeholders. A track record of fostering a collaborative, high-performance engineering culture is highly desirable.2. Strategic Vision and ExecutionProven ability to develop and execute strategic technical roadmaps aligned with overarching business goals. Experience in scaling technology solutions to support business growth and innovation initiatives.3. Agile and DevOps MasteryIn-depth understanding and practical application of Agile methodologies and DevOps practices. Experience in transitioning teams to Agile frameworks while optimizing performance and delivery.4. Innovative Problem SolvingRecognized for innovative approaches to complex technical challenges, leveraging cutting-edge technologies. The ability to conceive and implement transformative solutions that enhance system performance, scalability, and reliability.5. Business Acumen and Technical FluencyStrong analytical skills with the ability to interpret business needs and translate them into scalable technical solutions. Experience in bridging the gap between technology and business, ensuring technical initiatives drive business value.6. Communication and InfluenceExceptional verbal and written communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences. Influential in gaining buy-in from stakeholders at all organizational levels.7. Quality Assurance and GovernanceExpertise in implementing robust quality assurance and governance frameworks to support high standards of software excellence. Experience in driving continuous improvement processes and fostering a culture of quality within engineering teams.8. Mentorship and Talent DevelopmentProven track record in coaching and mentoring technical talent, promoting professional growth, and nurturing future leaders within the software engineering domain.9. Diversity and Inclusion AdvocacyDemonstrated commitment to fostering an inclusive work environment that values diverse perspectives and encourages the free exchange of ideas.10. Resilience and AdaptabilityAbility to thrive in a fast-paced, dynamic environment, demonstrating resilience in the face of setbacks and adaptability to ever-evolving business and technological landscapes.11. Certifications and Continuous LearningRelevant certifications in cloud technologies, architecture, or software development are a plus. A commitment to continuous learning and professional development, staying abreast of industry trends and advancements.These qualifications are intended to underscore a candidate's potential to drive innovation and success within the company, ultimately contributing to the broader organizational mission and goals.

Minimum Education:

• A Bachelor's degree