Front Office Receptionist

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Join Our Team at Portland Oral Surgery – Now Hiring a Front Office Receptionist!

We’re seeking a positive, reliable individual to become part of our team at a well-established oral surgery practice in Portland. If you’re passionate about providing exceptional customer service and are looking for a fulfilling and rewarding career, we’d love to hear from you!

As a Front Office Receptionist, you will:

• Greet patients with a warm and professional demeanor, ensuring a welcoming experience
• Answer phones confidently and with care, addressing patient inquiries
• Schedule and confirm patient appointments efficiently
• Manage patient check-ins and check-outs, ensuring accurate records
• Perform data entry tasks with precision and consistency
• Review and complete patient charts to ensure all necessary information is accurate
• Assist patients with navigating online forms and address any questions regarding them
• Provide clear information about fees, insurance, and payment options
• Assist with insurance predeterminations, ensuring patients understand their benefits and financial responsibilities
• Inform patients of the amounts due on the day of surgery and help guide them through payment options

We’re looking for candidates with:

• Previous experience in a medical or dental office (preferred)
• Knowledge of medical or dental billing and insurance (a plus)
• Strong communication skills, with the ability to provide clear and helpful information
• A collaborative mindset and ability to work well within a team
• A commitment to delivering excellent patient care and creating a comfortable experience for everyone

If you’re ready to take on a challenging and rewarding role that directly impacts patient satisfaction, apply now and become a vital part of our team. Help make each patient’s visit to our office as smooth and comfortable as possible!