Customer Service Rep

Customer Service Representative Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Job Title: Customer Service Representative Afternoon Shift Monday - Friday 3:00pm - 11:30pm Continue to grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO. What you'll do on a typical day: Coordinate workload allocation among warehouse workers, material handlers and drivers Prepare work orders; troubleshoot orders and resolve discrepancies as needed Assign and release orders sent for loading and unloading Allocate and research inventory for orders Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs) Maintain and generate required reports Process, audit and file various documentation What you need to succeed at GXO: Proficiency in Microsoft Office Ability to communicate effectively with carriers, customers, employees and management Proven ability to multitask and prioritize workload in a fast-paced environment It'd be great if you also have: High school diploma or equivalent Availability to work a flexible schedule when needed 1 year of customer service experience 6 months of experience in a warehouse setting GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.