Group Sales Manager

Choice Hotels International, Inc. is a leading lodging franchisor with a diverse portfolio of over 7,400 hotels worldwide. We welcome applicants who embody our Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. Job Summary As a Sales Manager, you will lead revenue-generating efforts, cultivating new business and enhancing group sales while coordinating with event services and other departments to exceed revenue goals. Responsibilities Achieve market share and revenue goals by collaborating with the Director of Sales and setting individual targets. Prepare proposals and contracts to maximize profit while meeting client needs. Respond to RFPs and manage client requests in alignment with brand standards. Communicate client orders to all departments and coordinate turnkey service with the event/convention team. Prospect and solicit potential guests and customers through calls, hotel tours, and hosting events. Sell hotel features and benefits to meet client needs. Retain and grow existing business through in‑house customer outreach and referrals. Review weekly performance goals and take corrective actions to meet objectives. Adapt to market and team dynamics to maintain maximum occupancy and revenue. Ensure all marketing materials comply with brand standards. Represent the hotel at trade shows and customer events as required. Develop and implement strategies aligned with Radisson’s mission to achieve sales goals. Reinforce customer‑service vision for managers, supervisors, and staff. Create an environment that encourages teamwork and service‑brand behavior. Maintain and promote the 100% Guest Satisfaction Guarantee, soliciting feedback and driving improvement. Provide tools, training, and support for employees to deliver genuine hospitality. Maintain flow of information to the sales team and review sales work files. Assist in monthly booking reports and forecast goal achievement. Perform additional duties as assigned by management to ensure guest satisfaction. Qualifications High school diploma required; associate or bachelor’s degree preferred. Two to four years of hotel sales experience. Local market knowledge preferred. Experience managing to brand standards. Strong collaboration skills with hotel employees and managers. General knowledge of contract law. Proficient with Microsoft Office, Delphi and/or Opera. Excellent verbal and written communication skills. Strong negotiation and presentation abilities. Willingness to travel. Flexible schedule to accommodate business volume or group needs. Physical Demands Required to stand, sit, and walk for extended periods; lift or move up to 75 lbs.; use of manual dexterity for common office equipment. Other Information The hotel operates 24/7, seven days a week. Associates may be required to adjust shifts and duties to meet business demands. EEO & Compliance Choice Hotels International is an equal‑opportunity and affirmative‑action employer. Employment decisions are made without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or any other protected class. Background checks and E‑Verify are required; works must have legal authorization to work in the United States. #J-18808-Ljbffr