Operations Support Coordinator

We are SGS – the world’s leading Testing, Inspection and Certification company. We are recognized as the global benchmark for quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a Better, Safer and more Interconnected world

Our Miami Laboratory is seeking an Operations Support Coordinator to serve as a key liaison between laboratory leadership and corporate support teams. This role is ideal for a highly organized professional with experience in business operations support who can manage multiple priorities while delivering exceptional customer service. In this position, you will partner closely with laboratory managers to ensure they have the resources, supplies, equipment, and operational support needed to maintain efficient daily operations. You will play an important role in vendor management, accounts payable coordination, purchasing, reporting, inventory management, and process documentation.

What You’ll Do

Operational and Administrative Support
• Serve as the primary liaison between laboratory management and procurement, finance, accounts payable, and other internal support teams.
• Coordinate purchasing activities to ensure the laboratory receives the supplies, consumables, equipment, and services needed to support daily operations.
• Maintain inventory levels and order supplies, consumables, and equipment as needed.
• Support business operations through effective organization, communication, follow-up, and problem-solving.
• Prepare and submit expense reports for purchasing card transactions.
• Maintain accurate purchasing, inventory, and operational records.
• Assist laboratory leadership with reporting, administrative tasks, and operational projects.

Vendor and Procurement Management
• Build and maintain strong working relationships with vendors, suppliers, and service providers.
• Process and manage vendor invoices, purchase requests, purchase orders, and procurement documentation.
• Coordinate with suppliers to resolve issues related to orders, deliveries, pricing, and invoicing.
• Track procurement activities while ensuring compliance with company policies, procedures, and approval processes.
• Maintain required documentation for vendor setup and ongoing vendor management.
• Perform three-way matching of purchase orders, receiving documents, and vendor invoices.
• Work with vendors and internal teams to resolve invoice discrepancies and payment issues.

Process Improvement and Documentation
• Develop, maintain, and organize Standard Operating Procedures, templates, process guides, and best-practice documents.
• Support document management and recordkeeping through SharePoint and shared-drive systems.
• Identify opportunities to improve purchasing, inventory, vendor management, and administrative processes.
• Help ensure operational procedures are accurate, consistent, and properly documented.
• Perform other duties and special projects as assigned.

• Associate degree in business, sciences, or related field OR equivalent combination of education and experience
• Minimum 1 year of experience in Business, Accounting, Accounts Payable, Procurement, or related field
• Associate or Bachelor’s degree in Business Administration, or related field. Degrees in other fields will also be considered, or equivalent work experience
• 2 years of experience in Business, Accounting, Accounts Payable, Procurement, or related field

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

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