Operations Assistant for Property Management Company
Rent My LA Pad
Job Description
Job Description
**Operations Assistant**
(Part-Time, Hybrid)
We’re hiring a reliable, organized, and proactive Property Management & Operations Assistant to support daily operations for our temporary housing and property management business. This role is ideal for someone who communicates professionally, is tech savvy, learns quickly, and thrives in a fast-paced environment.
Schedule (Hybrid)
In-Office (Sherman Oaks): Wednesday - Friday, 3PM – 6 PM
On Call: Wednesday - Friday: 6PM -10 PM, Sat & Sun, 9 AM – 9 PM
Core Responsibilities
- Guest Experience: Respond to guest inquiries via email, phone, text, and platforms like Airbnb & Guesty - lots of communications
- Send check-in instructions, oversee guest check in/out needs
- Find solutions
- Higher the best vendors
- Dispatch maintenance if needed
- Coordinate Vendors as needed (plumbers, HVAC, locksmiths, etc.)
- Monitor pool/spa apps, thermostats, and other smart home systems
- Approve small spend decisions
- Ensure nothing rolls into the next day
- General administrative support as needed
- Be able to FaceTime pool heating instruction to guests as needed (training available)
Requirements
- Highly responsive, organized and detail-oriented
- Comfortable making decisions independently
- Strong written and verbal communication
- Tech-savvy and quick to learn new systems
- Professional phone and email etiquette
- Ability to multitask and stay calm under pressure
- Reliable internet for remote work
- Prior hospitality, property management, administrative, or leasing experience preferred
- MUST HAVE: Good attitude, problem solving skills, follow through & team player
- Proficient in Google Suite (Sheets/Docs/etc.), Monday.com, iOS, Microsoft
- Bonus: Guesty
Schedule & Hours
In-Office (Sherman Oaks): Wednesday - Friday, 3PM – 6 PM
On Call: Wednesday - Friday: 6PM -10 PM, Sat & Sun, 9 AM – 9 PM
To Apply
Please submit:
Your resume
A short note explaining why you’d be a great fit
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