Executive Assistant & Office Manager

Poncho is a direct-to-consumer outdoor apparel brand based in Austin, TX. Poncho launched in the summer of 2018 with a newly-designed, better-fitting fishing shirt that’s made for the outdoors. We’ve grown dramatically since. Our aim is to build functional clothing that has everything you need, and none of the stuff you don’t. Poncho is also building a community of people who love the outdoors. We’re sharing stories from the field, and most importantly, inspiring a new generation of outdoor enthusiasts to protect the wild places we love. The company is backed by ventureinvestors and was founded by Clayton Spencer (UT BA, BBA ’03, Stanford MBA ’11). About the Position We are looking for an Executive Assistant and Office Manager to serve as a trusted partner to our Founder & CEO across business, office, and personal operations. The right person is a detail-oriented, proactive problem solver who thrives in ambiguity, thinks on their feet, and brings operational excellence to everything they do. The role spans three areas: Executive Assistant to the Founder & CEO, Office Manager for our headquarters, and Poncho Social leader for our internal culture and events program. This role calls for flexibility, emotional intelligence, and the ability to handle sensitive information with discretion. If you move seamlessly between responsibilities, anticipate needs before they arise, and earn trust at every level, this role is for you. Responsibilities As your knowledge of Poncho expands, so will your responsibilities. Here are examples of what your work will look like: Executive Support: Review and manage the CEO's inbox and calendar; prioritize, organize, schedule, reschedule, and respond as needed. Manage recurring payments, invoices, and expense workflows in close coordination with the finance team, ensuring accurate tracking and timely payment. Book and coordinate travel, including flights, accommodations, ground transportation, and detailed itineraries. Office Management: Order supplies weekly and keep common areas stocked. Manage maintenance workers and service vendors. Lead one-off office improvements from start to finish. Find and set up space for leadership meetings. Poncho Social: Organize social events and team offsites. Partner with leadership and the team on morale-building initiatives, celebrations, and company traditions. Detail Orientation and Judgment: No task is too big or small. Anticipate needs through long-term planning, flag conflicts early, and adjust priorities with clear communication. Handle personal tasks and ad hoc projects with sound judgment, structured organization, and reliable record‑keeping. Stay available for urgent matters and last-minute changes. Qualifications 1+ years supporting a CEO, founder, or senior executive Exceptional organization and attention to detail in managing information, timelines, and multi‑step processes, with strong follow‑through and ownership Excellent written and verbal communication and a polished, professional presence in person, on the phone, and over email Ability to organize payments and maintain accurate records across financial platforms Sound judgment, resourcefulness, and problem‑solving under pressure Proven ability to maintain confidentiality and discretion Flexibility with shifting priorities; willingness to travel and work occasional evenings/weekends Proficiency with Google Suite; comfort adopting new technologies, including AI-enabled tools Based in Austin, TX; in‑office in alignment with the CEO's schedule Nice to Haves Experience in a fast-paced, rapidly scaling startup environment Demonstrated passion for the outdoors Timing & Contact Competitive salary and benefits based on experience. #J-18808-Ljbffr