Front Office Assistant

Job Title: Office Assistant
Location: Hadley, MA
Pay: $19-$21/hour (based on experience)
Job Type: Temp-to-Hire | Full-Time (40 hours/week)

Overview

We are seeking a reliable and detail-oriented Office Assistant to join our team in Hadley, MA. This is a full-time, temp-to-hire opportunity offering a supportive work environment and strong potential for long-term growth. The ideal candidate will bring excellent customer service skills, strong organizational abilities, and a proactive approach to administrative support.

What We Offer

• Paid holidays (8 per year)
• Paid time off (PTO) based on tenure and hours worked
• Paid sick time (up to 40 hours per year)
• Medical and dental insurance
• Pre-tax health savings options

Key Responsibilities

• Greet visitors and assist customers in a professional and welcoming manner
• Answer and direct incoming phone calls and emails
• Respond to inquiries via email and property management software
• Coordinate and communicate maintenance requests, including urgent matters
• Record walk-in rent payments and issue receipts accurately
• Maintain calendars, files, and office records
• Prepare and send invoices and payment reminders
• Provide support with billing and tenant communications

Qualifications

• High School Diploma or GED required
• Previous experience in customer service, office, or administrative roles preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)

If you are organized, customer-focused, and eager to grow within a dynamic office environment, we encourage you to apply!