Key Account Executive - Memphis (Remote)

Key Account Executive - Memphis (Remote)We make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.A Key Account Executive will support and cultivate client retention and growth within the Key Accounts team. You will provide the level of service required of the most valued customers, exercising agility and a customer-focused attitude to ensure an exceptional experience.Responsibilities include:Serve as the main point of contact for clients within your assigned book of business.Facilitate seamless communication across departments to provide efficient solutions to client issues.Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.Document all customer interactions and maintain accurate records in our CRM.Adapt to changing priorities and provide support in unexpected situations.Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business.Requirements:College degree or equivalent professional experience.2-3+ years in a customer-focused, industry-specific, or account management position; preferred.Superior communication skills, able to clearly articulate ideas and concepts.Intermediate knowledge of both Microsoft Office and Google Suite products.Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month.We offer:Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer-paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancementJ-18808-Ljbffr