Chief Growth Officer - Enterprise Technology Solutions
$240k - $320kKeller Executive Search
Job Description
Job Description
A high-growth technology consulting firm serving federal, state and local, and select commercial clients is seeking a Chief Growth Officer. The firm is a specialized ServiceNow consultancy with a strong Prime federal contracting footprint, a growing OEM partnership, and a track record of year-over-year revenue growth, now at a critical inflection point in its evolution. This is a rare executive opportunity to take full ownership of a dedicated growth function and lead the company's next phase of scale. This is a build-and-scale mandate, not a maintenance role. If you are a senior growth or BD executive with deep federal capture rigor and ServiceNow ecosystem fluency, ready to make a high-impact move, this role is for you.
Key Responsibilities
- Own and execute the company's overall growth strategy, with accountability for revenue performance, funded backlog expansion, pipeline quality, and win rate improvement
- Lead the full growth organization including Federal Business Development, Commercial Business Development, capture, proposals, marketing, and solutions/technical strategy
- Institutionalize and scale a disciplined business development and capture infrastructure, including pipeline governance, formal bid/no-bid processes, Shipley-aligned capture planning, pricing discipline, and forecast accuracy
- Leverage and expand the company's strong ServiceNow positioning as a core competitive differentiator, deepening the ServiceNow partnership, aligning solutions to the ServiceNow product roadmap (ITSM, ITOM, SecOps, HRSD, Customer Workflow, NOW Assist), and driving joint go-to-market motion with ServiceNow account teams across targeted federal agencies
- Strengthen Prime contract positioning and competitive win rates in IDIQ, GWAC, and BPA environments, with an emphasis on ServiceNow-anchored and adjacent digital transformation vehicles
- Drive revenue diversification beyond current concentrations, expanding into adjacent federal civilian agencies, new contract vehicles, complementary technology capabilities, and selective commercial markets
- Evaluate, upgrade, and hold the BD organization accountable to measurable performance standards, elevating capture rigor and win discipline across the team
- Assume growth responsibilities historically held by the CEO, building the trust and credibility to earn increasing strategic authority over time
- Maintain revenue continuity across active pursuits and recompetes while simultaneously building the infrastructure required to scale from the current base toward the next revenue tier
Requirements
- Proven track record of senior-level business development or growth leadership at or adjacent to a Tier 1 federal systems integrator, ServiceNow Elite/Premier partner, or large consulting firm
- Demonstrated ServiceNow ecosystem fluency, including partner-side experience selling, capturing, or growing a ServiceNow services practice, with a working understanding of the ServiceNow product portfolio (ITSM, ITOM, SecOps, HRSD, Customer Workflow, NOW Assist) and the ServiceNow federal go-to-market motion
- Demonstrated success managing and winning a substantial federal pipeline and book of business, with named wins in IDIQ, GWAC, BPA, and Task Order environments
- Deep federal capture and proposal discipline, including Shipley-aligned methodology, price-to-win, gate reviews, teaming strategy, and full-lifecycle BD ownership
- Strong existing network of relationships across federal civilian agencies, ServiceNow partner and OEM ecosystems, and selective commercial and state and local markets that can be leveraged from day one
- Experience leading and mentoring BD, capture, proposal, and marketing teams, with the presence and communication style to inspire a team and represent the company externally at industry events, agency briefings, and ServiceNow partner forums
- Track record of scaling a growth organization through a small-business to large-business transition or a comparable post-8(a) inflection point, with the operating rigor to institutionalize pipeline governance and forecast discipline
- Ability to operate alongside a founder-oriented leadership team and build trust progressively while making an early, tangible impact
- High energy, relationship-driven, and comfortable with a fast-moving, conference-heavy, street-level federal BD culture
- Bachelor's degree required; MBA, JD, Shipley CECM, or ServiceNow CTA/CIS credentials preferred; active federal security clearance a plus
Preferred Qualifications
- MBA or advanced degree; APMP, Shipley, or formal capture certifications are a plus
- Experience at a major systems integrator with true growth ownership responsibilities
- Background in adjacent technologies or service domains such as Salesforce, SAP, AWS GovCloud, cybersecurity, or data and AI modernization
- Experience diversifying revenue beyond a single dominant capability or platform
- Experience scaling a company from the $50M range toward the $100M+ revenue tier
- Experience in commercial or private-sector market expansion alongside a federal core
- Familiarity with operating in entrepreneurial or founder-led environments
Benefits
- Base Salary: $240,000 - $320,000 depending on experience
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan
- Additional workplace perks and employee-focused benefit
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