New / Used Vehicle Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position

COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily.

Essential Duties:

• Answer customer calls, gather cusomter info and enter into cusomter relationship platform
• Calendar management for sales appointments via management platform
• Respond quickly to internet and phone inquiries using email, text, scripts and templates per training
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Provide clerical support to staff and management
• Utilize CRM tracking system and follow department procedures

Qualifications:

• Ability to establish rapport quickly
• Work with the team to achieve the common goal
• Ability to be trained and coached
• Strong work ethic without absenteeism

Requirements:

• Previous automotive experience required
• Well developed administrative skill set
• Ability to communicate and listen effectively
• Computer and smartphone savvy
• Highest level of honesty and integrity
• Must be able to work until 5:00pm Weekdays
• Must able to work 9:00am - 5:00pm rotating Saturdays

Compensation:

• $20.00 per hour
• Monthly bonus based upon appointment volume, departmental goals, attendance and quarterly review
• Annual Income $50,000-$75,000
• Health Insurance, Dental, Vision available
• 401k employer match program

Looking for an experienced candidate to help drive our department to the next level. Will be working under the Sales Management team to ensure department goals and expectations are met on a month to month basis. Compensation will include hourly pay in addition to performance bonus pay plan.