Lead Administrative Support Assistant

Administrative Support

Leads and guides non-clinical personnel, performs complex diversified administrative and secretarial duties, and is responsible for maintaining and promoting efficiency in areas of responsibility.

Job Responsibility

• Leads and guides, trains and evaluates the performance of the staff; provides feedback to supervisor for performance appraisals.
• Acts as a team leader and guides clerical staff in the performance of diversified administrative and secretarial duties.
• Assists in scheduling and implementing work-flow changes.
• Coordinates the preparation of patient charts; collects, sorts, files, locates and distributes needed information, materials, records and paperwork.
• Participates in developing and delivering training related to operations.
• Responds to and resolves complex patient questions and issues as needed.
• Ensures key functions are handled in an accurate and timely manner.
• Assists in resolving difficult or complex administrative issues, as needed.
• Prepares and maintains various statistical data.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Associate's Degree required, or equivalent combination of education and related experience.
• 5-7 years of relevant experience, required.