Member Service Representative

Member Service Representative Position: Member Service Representative Location: Rochester, MI Job Id: 258 # of Openings: 1 Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well‑organized, fast‑paced, and multi‑task driven environment. This position will report directly to the Branch Manager. The ideal candidate: Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs. Able to consult members about: opening new accounts, IRAs, loan application processing, setting up automated services, and other member service requests. Ability to work in a team environment. Ability to exceed a strong customer services experience. Strong member service experience. Ability to promote and identify referral opportunities to enhance member relationship. Must be a motivated individual who is friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word and Excel. Proficient in written/oral communication. Dependable, adaptable/flexible, detail oriented. A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results--accurately and efficiently. We seek candidates with a high school diploma, associate degree or higher and/or 3‑5 years of credit union teller/customer service or similar or related experience. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401(k), life, AD&D, short and long‑term disability, FSA, tuition reimbursement, paid time off, and paid holidays. #J-18808-Ljbffr