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Front Office Assistant

MedLink Georgia

Front Office Assistant

Location: Cleveland, Georgia
Job Type: Full-time
Company: MedLink Georgia

About Us:

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia.

We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community.

Position Overview: MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities:
  • Greet patients warmly and professionally upon arrival
  • Manage check-in and check-out processes
  • Schedule and confirm patient appointments
  • Verify insurance coverage and update patient records
  • Collect co-pays and outstanding balances
  • Answer multi-line phone system and route calls appropriately
  • Maintain patient confidentiality and adhere to HIPAA regulations
  • Support clinic operations by collaborating with providers and clinical staff
Qualifications:
  • High school diploma or equivalent required
  • Previous experience in a medical front office or customer service role preferred
  • Familiarity with electronic medical records (eClinicalWorks experience is a plus)
  • Strong communication, organizational, and multitasking skills
  • Ability to work well under pressure in a fast-paced environment
  • Bilingual (English/Spanish) is required
Why Join MedLink GA?
  • Competitive salary & benefits package
  • Supportive and team-oriented work environment
  • Opportunities for career growth
  • Meaningful work serving the local community
  • Join us at MedLink GA and make a difference in patient care!
  • Competitive salary & benefits package
  • Supportive and team-oriented work environment
  • Opportunities for career growth
  • Meaningful work serving the local community

Join us at MedLink GA and make a difference in patient care!
Vacancy posted 3 days ago
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