Senior CSM — Growth & Retention Strategy
HealthJoy
HealthJoy is looking for a Senior Customer Success Manager to join our dynamic team in Chicago, Illinois. You will lead a designated book of mid-market accounts, focusing on driving customer retention and growth through strategic relationships and consultative expertise. In this role, you will utilize your knowledge of the benefits industry and HealthJoy’s offerings to optimize client outcomes and contribute to our overall revenue goals. If you have experience in account leadership and a passion for customer value, apply today! #J-18808-Ljbffr HealthJoy
- Directive Consulting is seeking an Account Director, Client Strategy to own a valuable portfolio, aligning strategy, growth, and execution. You will engage VP- and C-suite stakeholders, driving retention, expansion, and excellent client experience across paid media, SEO...Senior
- ...powered platform, cultivating long-term partnerships and driving retention. The ideal candidate will have extensive experience in SaaS... ...management skills, and a passion for leveraging data to shape customer strategies. Join us in making an impact on customer success at a global...SeniorRemote job
- A leading professional association in food science is seeking a Senior Director of Membership in Chicago. The role involves leading a team focused on membership growth, retention, and engagement strategies aligned with organizational goals. Candidates should have extensive...Senior
- ...including financial modeling, risk assessments, and multi-year pricing strategies for large, complex employer groups. The role collaborates cross-functionally to tailor solutions, drive growth and retention, and lead contract customization, while supporting underwriting...SeniorContract work
$87k - $172k
MongoDB is seeking a Senior Customer Success Manager to drive customer retention and revenue realization for Enterprise accounts in Chicago. In this role, you... ...customers on complex challenges, manage portfolio strategies, and enhance technical engagements. The ideal...Senior- A premier global advisory firm is seeking a leader responsible for overall strategy and client account management. The role involves leading client teams to enhance client relationships, driving renewal processes, and ensuring service delivery aligns with client needs....Senior
- Genesys Cloud Services, Inc. is looking for a Senior Director, Customer Success Management to lead a team focused on growth and customer retention. You will advocate for customers, applying strategies and products to achieve their business outcomes. This role requires...SeniorFlexible hours
- ...while strengthening key client relationships. The ideal candidate will have a proven track record in account management, social media strategy, and campaign production. The role requires exceptional organizational skills and the ability to manage competing priorities...Senior
$84.2k - $125k
...Executive to oversee a complex book of business. Responsibilities include managing client relations, executing business development strategies, and negotiating favorable terms. Successful candidates will have at least 7 years of experience in Property & Casualty brokerage...Senior$100k - $130k
Wpromote, LLC seeks a B2B Account Director in Los Angeles to drive growth for major clients. The role involves strategic client partnerships, deep digital marketing knowledge, and managing complex relationships. As a leader within the team, you'll navigate long sales cycles...SeniorRemote work- ...and satisfaction for Microsoft-focused deliverables. The MTAL will partner with Accenture leadership to plan and execute strategic growth on the Microsoft platform across one or more accounts in a client industry. The role requires deep Microsoft knowledge and multi‑team...Senior
- ...Manager to retain and grow its carrier customer base in a defined Illinois territory. This fully remote role focuses on retention outcomes, upsell strategies, and strong customer relationships. You will be the primary point of contact for the territory, translating field...Remote jobFull time
- EY-Parthenon is seeking a Senior Director to lead the Interactive Media and Gaming practice in the US, shaping strategy and delivering complex engagements for C-suite clients. You... ...and Associates, shaping the practice's growth and #J-18808-Ljbffr Ernst & Young OmanSenior
- Publicis Groupe ANZ is seeking a Senior Vice President, Customer Experience to shape insights and strategy that drive growth in Chicago. This role involves leadership of cross-functional teams and ensures that customer engagement is rooted in meaningful insights, delivering...Senior
$190k - $210k
Simon-Kucher in Chicago seeks a Senior Manager for their Industrials consulting team. In... ...high-impact client engagements, guiding strategy and execution for top industrial clients.... ...efforts will focus on driving measurable growth and shaping industry strategies through analytical...Senior- JLL in Chicago is seeking a Corporate Strategy leader to identify and deliver transformative revenue growth opportunities across all business lines. You will work with executives to guide strategic decisions and coordinate a competitive intelligence program driving shareholder...Senior
$192.56k - $264.77k
Mars is seeking a Senior Director of Business Development to lead the execution of our inorganic strategy. This role involves collaborating with senior leadership to identify acquisition opportunities and drive growth. The ideal candidate will have at least 10 years of...Senior- ...is seeking an experienced Industry Advisor to engage with Pharma+ accounts in Chicago, Illinois. This role focuses on driving growth strategies and fostering relationships within the biopharma sector. The ideal candidate will have over 10 years of Pharma experience and...Senior
- Publicis Groupe in Chicago is seeking a Senior Vice President of Customer Experience. The... ...years of experience in customer insights and strategy, guiding teams to build high-performing... ...define the vision and drive business growth through data and creativity, fostering a...Senior
- Vaimo is seeking a Lead/Senior Consultant to craft digital strategies for prestigious clients in Chicago. This experienced professional will leverage over... ...work environment with opportunities for professional growth and competitive salary packages. #J-18808-Ljbffr VaimoSenior
- A full-service global digital agency is seeking a Group Account Director to manage client relationships and drive growth in Chicago. Responsibilities include strategic oversight of client objectives, building growth plans, and driving innovation through industry awareness...SeniorFlexible hours
- ...strategic leadership for the Seasonings category across North America, driving sustainable and profitable growth aligned with Griffith Foods' Purpose Driven Strategy. This role develops category strategy, manages portfolio performance, leads innovation commercialization,...Senior
- ...managing customer inquiries, and building effective outreach strategies. Candidates should have experience in SaaS, excellent communication... ...mindset. This full-time position offers the chance to positively impact customer satisfaction and retention. #J-18808-Ljbffr ECPFull time
- IRCA Group in Chicago is seeking a Senior Marketing Manager, Americas to shape and execute regional marketing strategies for assigned segments of the IRCA portfolio. This role... ...translate portfolio insights into customer stories that drive growth. #J-18808-Ljbffr MediumSenior
- DoorDash is seeking two Senior Associates for its DashMart Strategy & Operations team in Chicago, IL. The successful candidates will drive growth by strategizing, analyzing, and implementing initiatives across various platforms, utilizing data and AI tools to enhance operations...Senior
- ...IL, seeks an experienced professional to lead the design and execution of integrated go-to-market strategies. The position demands 8+ years of experience in channel growth, requiring strong communication and financial acumen. Key responsibilities include aligning cross-...Senior
- Medline Industries, LP seeks a senior leader to oversee large product teams driving marketing... ...development, sales support, and financial growth across multiple product categories. Lead long-term business and marketing strategy for complex, new-to-market products and presentations...Senior
- Publicis Groupe in Chicago is looking for an Associate Director to drive strategic data-driven growth for clients. This role involves guiding teams in executing marketing strategies, managing client relationships, and leading innovation in data solutions. The ideal...SeniorFlexible hours
$164.9k - $235k
Wabtec Corporation seeks a Senior Director for Transit Services Sales, responsible for driving service revenue growth across the transit segment by leading teams of Key Account... .... This role entails ownership of sales strategy and execution across multiple platforms. The...Senior- ...looking for a Search Engine Optimization Senior Analyst to provide insights that will inform our clients’ online marketing strategies. You will collaborate with diverse teams,... ...offers a competitive benefits package and opportunities for growth. #J-18808-Ljbffr UNAVAILABLESenior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior CSM — Growth & Retention Strategy. Be the first to apply!
- entry level customer service manager Chicago, IL
- manager customer experience Chicago, IL
- manager customer success team Chicago, IL
- director customer relationship management Chicago, IL
- customer service supervisor Chicago, IL
- csm Chicago, IL
- customer development manager Chicago, IL
- senior customer service manager Chicago, IL
- customer service support manager Chicago, IL
- sales customer service manager Chicago, IL
