Hubspot System Admin and CRM Data Analyst - Swirepay

Hubspot System Administrator & CRM Data Analyst

Bachelor's Degree or equivalent with five or more years of experience related to this position. Prior Hubspot system experience required in a power user and/or system administrator role. Experience or exposure to Extract/Transform/Load (ETL) and/or Business Intelligence. Experience completing technical design via iterative mockups. Expert experience using MS Office Suite (esp Word and Excel). Must have experience creating and managing workflows to optimize the customer journey. High-level knowledge of enterprise IT organizational, business, and technical environments. High aptitude in analytical and logical thinking. Demonstrated experience with data models and data mapping. Ability to perform ad-hoc analysis and maintain clear and comprehensive documentation of decision-making, data preparation, and processes. Openness to learning new skills and software as necessary. Demonstrated ability to manage simultaneous work flows while maintaining quality output and meeting deadlines. Strong verbal and written communication skills with demonstrated ability to communicate at different levels of the organization. Demonstrated ability to produce highly detailed, comprehensive documentation artifacts. Client-focused attitude. Ability to analyze processes and recommend improvements as needed. Knowledge of role-based access logic and key controls for separation of duty to ensure optimal data reliability and need to know permissions. Knowledge and application of relational database concepts.

Responsibilities include the security, fidelity, and accuracy of the data in the HubSpot system as well as the maintenance of role-based access, data quality, and ongoing user support. The analyst will work closely with other team members and business subject matter experts to process data hygiene requests, update requirements and business processes specifications, and aid in large projects. The analyst will also work closely with IT development teams on projects intended to improve user experience and operational functionality; they must also work closely with SMEs to reconcile sales data between CRM and corporate systems of record. In addition, the analyst may assist in developing proposals for new policies and procedures, metrics, and for documenting process flows. Overall, the successful candidate in this role will have a strong track record and passion for Marketing, Technology, and Analytics.