Residential Sales Manager
Certa Propainters
Residential Sales Manager
CertaPro Painters of Cary-Apex
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. Our success is built on delivering certainty to our customers through exceptional service, professionalism, communication, and results.
We are seeking an experienced, driven, and people-focused Residential Sales Manager to lead and develop our residential sales team while helping drive continued growth throughout the Cary-Apex market.
Position Overview
The Residential Sales Manager is responsible for recruiting, coaching, developing, and leading a team of Residential Sales Associates while also helping drive revenue growth, accountability, and customer experience standards.
This role is ideal for a strong sales leader who enjoys mentoring people, building systems, improving performance, and creating a positive, winning culture.
The successful candidate will combine leadership, sales management, coaching, accountability, and operational coordination to help the team consistently achieve sales and customer satisfaction goals.
Responsibilities
Leadership & Team Development
Recruit, onboard, train, and coach Residential Sales Associates
Conduct regular ride-alongs, one-on-one meetings, and performance reviews
Develop accountability systems and performance tracking
Foster a positive, team-oriented, customer-focused culture
Lead weekly sales meetings and ongoing training initiatives
Assist team members with sales strategy, objection handling, and closing opportunities
Sales Management
Monitor sales pipeline activity, conversion rates, average job size, and profitability
Ensure sales processes and the CertaPro 10+1 Estimate Process are consistently followed
Review proposals and provide coaching for improved presentation and closing effectiveness
Support achievement of monthly and annual sales goals
Work closely with production and operations teams to ensure excellent customer experiences
Marketing & Growth
Help execute local marketing initiatives and territory development plans
Participate in home shows, networking events, and community outreach
Assist in identifying growth opportunities and improving lead conversion
Administrative & Operational Responsibilities
Ensure CRM activity is updated accurately and consistently
Prepare weekly sales reporting and performance analysis
Collaborate with ownership and leadership on forecasting and strategic planning
Qualifications
Previous sales leadership or sales management experience required
Strong track record in in-home sales, consultative sales, or residential services sales preferred
Proven ability to coach and develop salespeople
Excellent communication, leadership, and interpersonal skills
Highly organized, goal-oriented, and accountable
Ability to motivate and inspire a team
Professional appearance and customer-first mindset
Valid driver’s license with clean driving record
Preferred Experience
Residential construction, painting, remodeling, or home services industry experience
Working knowledge of:
Interior and exterior coatings
Drywall and carpentry
EIFS/DRYVIT systems
Residential construction processes
Compensation & Benefits
Competitive base salary plus performance bonuses
Company vehicle with expenses included
Company cell phone and Microsoft Surface Pro
Health Insurance
Vision Insurance
Flexible Spending Account
401(k) with company match
Paid Time Off and Paid Holidays
Ongoing leadership and professional development opportunities
Schedule
Full-time
Monday through Friday
Some evenings and weekends required
Work Location
In person
Cary / Apex market area
If you are a motivated leader who enjoys developing people, driving growth, and delivering exceptional customer experiences, we would love to hear from you.
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