IT Support Specialist

Contract position Start Date: August 3rd Conversion Date: August 15th (Saturday) End Date: August 26th Vaco Technology is currently looking for a technical support specialist to assist our client in setting up / converting IT Hardware at their remote locations over the phone. This will be a short-term contract at the client’s location on the northeast side of Indianapolis. Key Responsibilities Assist with pre-project setup and reconfiguration where needed Support printer setup, including static IP assignment (step‑by‑step process provided) Ensure devices are properly connected to firewall ports and accessible on the network Validate network connectivity via firewall access Collaborate with field technicians via phone to complete installations Primary focus on printer assignment and network connectivity validation Minimal configuration work expected (most setup should be completed in advance) Requirements A minimum of one year’s experience in a customer service, help desk, or technical support role is preferred. Medium level technical troubleshooting and problem‑solving skills preferred. Good communication skills required. Ability to follow instructions closely and communicate effectively. Must be available for the full project duration. Willing to work 100% on-site. #J-18808-Ljbffr