Administrative Coordinator

Job Title

Job Overview:

Pay Range: $20.00hr - $25.00hr

Requirement/Must Have:

• 2+ years of program, project management, event, or conference management experience in a professional setting required.
• High School Graduate.
• Proficiency using a variety of software applications including Microsoft Excel and other Office suite applications is required.
• Ability to learn and implement new software applications.
• Strong verbal and written communication skills.
• Demonstrated customer service experience.

Responsibilities:

• Coordinates and has direct responsibility for a program, project, event or program.
• Creates and implements administrative systems to manage area of responsibility.
• Serves as main source of information, effectively responding to inquiries from potential customers, participants, and academic collaborators.
• Prepares and maintains records, reports, budget and plans.
• Maintains web pages, websites, or program materials.
• Provides administrative and course support for educational programs.
• Serves as a primary point of contact for learners and course administrators, assisting with email and phone inquiries.
• Supports registration, learner communications, data entry, and evaluation distribution.
• Works closely with team members to support day-to-day operations of both virtual and in-person educational activities.
• Ensures a positive learner experience and helps maintain accurate program records.

Nice to Have:

• BA/BS strongly preferred.
• Knowledge of Salesforce and CVENT preferred.

Skills:

• Program Management.
• Project Management.
• Event Planning.
• Microsoft Excel.
• Microsoft Office Suite.
• Salesforce.
• CVENT.
• Customer Service.
• Administrative Support.
• Data Entry.

Qualification And Education:

• Ability to work independently with minimal supervision and direction.
• Ability to plan, prioritize, and track work.
• Strong customer-service orientation.
• Ability to prioritize workload, multitask and take initiative in a deadline-driven, fast-paced environment.