GTM Operations Specialist

We are hiring a GTM Operations Specialist to join the Mid-Law Sales Strategy team at Thomson Reuters. This role reports directly to the VP of Customer Solutions and Operations for Mid-Law and focuses on supporting strategic decision-making, performance visibility, and market insight for one of our most important growth segments.

This position is embedded within the Mid-Law business and serves as a data-driven partner to sales leadership and the field. You will help translate market complexity and performance data into insight, while partnering closely with centralized teams. You will become an expert in how our sales team uses their current suite of tools and contribute to their continuous improvement.

This is an ideal role for an early-career professional who is strong with data, curious about how sales organizations operate, and motivated by turning real-world complexity into clarity.

About the Role

In this role as a GTM Operations Specialist , you will:

Provide Analytics & Business Insight for Mid-Law

• Build and maintain Mid-Law-specific analysis across pipeline health, deal flow, performance trends, and forecasting

• Conduct deep dives into funnel conversion, deal velocity, win/loss trends, and account behavior

• Support leadership with ad-hoc analysis and insights to inform decision-making

• Analyze market and customer data to support ideal customer profile (ICP) development, segmentation, opportunity sizing, and market prioritization

Manage Data Quality & Problem Solving:

• Identify and resolve inconsistencies across multiple data sources

• Reconcile data from different systems and stakeholders into usable insights

• Partner with centralized teams to surface and resolve structural data issues

• Proactively flag risks in data quality and reporting logic

Support the Business & the Field

• Work with Mid-Law sales leadership and managers to understand how data is used and where it needs improvement

• Periodically gather requirements on reporting gaps, missing insight, and analytical needs

• Support new initiatives (e.g., launches, pilots, programs) with measurement frameworks and analysis

• Ensure leadership has visibility into trends, risks, and opportunities

• Communicate segment-specific needs, feedback, and priorities to centralized teams

• Support implementation of centralized programs by tracking adoption qualitatively and flagging issues.

Provide Internal AI & Sales Enablement Support

• Support seller use of internal AI tools for deal preparation, research, and value articulation

• Help test and refine AI-assisted workflows for sales productivity

• Gather field feedback and identify recurring issues or improvement opportunities for AI tools

• Monitor adoption trends at a qualitative level and escalate risks or gaps

• Support staged rollouts of new internal AI capabilities within Mid-Law

About You

You're a fit for the role of GTM Operations Specialist if your background includes:

• 2–4 years of experience in analytics, operations, sales support, or a related role

• Strong proficiency in Salesforce and Excel (pivot tables, formulas, data manipulation)

• Comfort working with large, messy datasets

• Bonus: familiarity with BI tools such as Tableau or Power BI

• An analytical, detail-oriented, and intellectually curious personality

• Ability to operate in an ambiguous environment

• Ability to translate data into insight for business stakeholders

• Strong written and verbal communication skills

• Organized and self-directed

• Motivation to learn how revenue works

#LI-AY1

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $85,500 USD - $158,700 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at  View email address on swooped.co . Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com