Office Coordinator/Receptionist

Job Summary

The Office Coordinator serves as the welcoming, first point of contact for Fannie Battle Day Home for Children, ensuring a secure and efficient front office by managing family and visitor check-ins, answering multi-line phones, and handling clerical tasks like data entry, check-in, tuition processing, and donor database management. This role requires strong verbal and written communication, exceptional multi-tasking and organizational skills, and a commitment to supporting families and staff in a nurturing, compliant environment. 

Job Responsibilities

• Act as the Fannie Battle ambassador, welcoming children, families, and visitors with a warm, professional demeanor and appearanceby greeting them in person or on the telephone, answering or referring inquiries
• Manage ordering and replacement of building and classroom supplies
• Assist with daily scheduling as needed
• Cover teacher rest-time breaks/classroom support when ratios dictate
• Work with Program and Development staff to coordinate, schedule, and manage year-round volunteer opportunities
• Manage the Christmas Adopt-a-Family program to provide families with gifts during the holiday season, including managing relationships with corporations, churches, community groups, individual donors and Fannie Battle families
• Manage multi-line phone system, screening and directing calls promptly and politely
• Maintain a high standard of cleanliness and organization at the reception desk, ensuring a positive first impression
• Handle sensitive information with discretion and strictly follow confidentiality protocols
• Remain calm and diplomatic when handling challenging situations or difficult customers
• Support Administration with various filing, data entry, and other similar tasks
• Assist Business Operations manager with compiling receipts and payables for approval and processing
• Assist with updating child and family information in ProCare database
• Assist with updating donor information in Raiser’s Edge database and manage the donor acknowledgement process
• Assist in coordination of events (family, fundraising, trainings, or board meetings)
• Maintain strict confidentiality and privacy in all matters regarding the staff, families, children, organization, board, and business
• Perform other job-related duties as assigned

Qualifications

Applicants must have a high school diploma, be at least 18 years of age, and pass a mandatory background check. An Associate’s Degree or BA/BS is preferred. Administrative and/or reception experience required. Database experience required. Experience in early childhood education preferred. Must be self-motivated, detail-oriented, highly organized, and demonstrate strong written and verbal communication skills. Must have experience with Microsoft Office Suite. Familiarity with donor database/CRM functionality a plus. Demonstrated success as a collaborative team member who contributes to the organization’s strategic direction. Ability to work with and maintain confidential and sensitive information.

Additional Information

Benefits

*Health, Dental, Vision, Life and LTD available for full-time staff members (Dental, Vision, Life, LTD paid at 100% by employer. Health premiums paid at 65% by employer.)

*Generous PTO accrual

* Paid Holidays

How to Apply

Send a resume with cover letter outlining your interest in the position to View email address on us.fitly.work .

Details

• Date Posted: August 14, 2026
• Type: Full-Time
• Job Function: Administrative
• Service Area: Children / Youth
• Start Date: 09/13/2026
• Salary Range: $18.50 - $23.00/hr DOE
• Working Hours: 40+ hrs/wk - typically 8:00 am -5:30 pm: M-F