Office Assistant / Receptionist

Base Pay $22.00 - $25.00 / Hour Job Category Administrative Assistant, Office Assistant, Receptionist Employee Type Full-Time Non-Exempt Required Degree High school Manage Others No Contact information Name Kristin Vaccaro Phone View phone number on click.appcast.io Email View email address on click.appcast.io Description Location: Naples, Florida Schedule: Monday–Friday, 8:00 AM–4:30 PM Pay: $22–$25 per hour Join a Company with Deep Roots in Southwest Florida For more than 60 years, Greenscapes of Southwest Florida has been part of the community we call home. Founded in Naples in 1962, Greenscapes began as a small local landscaping company and has grown into one of Southwest Florida’s leading commercial landscape management companies. Today, our team serves properties throughout the region and brings together decades of local experience with the resources of Sperber Landscape Companies. But while we’ve grown, we’ve worked hard to maintain something that has always been important to us: taking care of our people and our customers. Our team takes a personal, relationship-based approach to our work. Many of our clients have been with us for decades, and we believe those long-term relationships are built on communication, trust, and consistently taking care of the details. Now we’re looking for a Receptionist / Administrative Assistant to join our team and be an important part of that experience. About the Role This is a front-office, customer-service-focused position. You will be one of the friendly faces and voices of Greenscapes, helping residents, vendors, employees, and visitors get the assistance they need. You’ll answer phones, help coordinate repair requests, receive inspection reports, and keep information moving between residents and the appropriate members of our team. This role is a great fit for someone who genuinely likes people , enjoys helping others, stays organized, and takes pride in being someone the team can depend on. You don’t need a college degree or a background in landscaping. We’re much more interested in your personality, reliability, communication skills, and willingness to learn. What You’ll Do Customer Service & Reception Welcome visitors and provide a friendly, professional first impression of Greenscapes. Answer incoming phone calls and help connect callers with the appropriate person or department. Respond to questions and requests from residents in a helpful and professional manner. Receive and organize home inspection reports and repair requests from residents. Communicate repair and service requests to the appropriate team members. Call in or coordinate repairs as needed. Help follow up on requests and make sure information gets to the right people. Communicate with vendors, residents, employees, and other contacts professionally and courteously. General Office Administration Maintain organized office records and documentation. Assist with general administrative tasks and projects. Help keep the front office organized, welcoming, and running smoothly. Assist the Office Manager and other team members with day-to-day administrative needs. Learn and use company systems and software to document and track requests. Pitch in wherever needed to support the team. What We’re Looking For We’re looking for someone who is kind, dependable, organized, and genuinely enjoys helping people. The ideal candidate will have: Previous experience in reception or office environment roles A consistent work history demonstrating reliability and commitment. Excellent communication skills, both on the phone and in person. Strong organizational skills and attention to detail. The ability to keep track of multiple requests and follow through. Comfort learning new technology, systems, and processes. A willingness to ask questions, learn, and accept coaching. A positive, team-oriented attitude. Education is not a requirement. We’re looking for someone who is dependable, personable, teachable, and ready to contribute. A Team That Will Support You You won’t be thrown into the job and expected to figure everything out on your own. Our training is hands‑on and designed to help you become comfortable and confident in the role. You’ll: Shadow experienced team members while learning the position. Get to know the people you’ll be working with and learn how the business operates. Receive training on our systems and processes. Work one‑on‑one with team members as you take on new responsibilities. Complete Aspire system training through online videos. Have an experienced team around you to answer questions and help you succeed. We believe people do their best work when they feel supported, respected, and comfortable asking for help. Our Culture At Greenscapes, we’re proud of the culture we’ve built. We’re a team that looks out for one another . We understand that everyone has different strengths, and we believe in helping each other rather than leaving someone to struggle on their own. Our business has grown significantly since 1962, but we haven’t lost the personal side of who we are. We value relationships - with our customers and with each other. Our approach to client service has long centered around teamwork and making sure information flows effectively between our clients and our crews. If you’re looking for a workplace where people are compassionate, supportive, approachable, and willing to help , you’ll find that here. Established Southwest Florida company with more than 60 years of history. Supportive and compassionate team environment Hands‑on training and ongoing support Opportunity to learn a variety of administrative and customer‑service skills Work with a team that values long‑term relationships Clean, comfortable office environment Opportunity to grow with an established and growing company Competitive hourly pay of $22–$25/hour The Person We’re Looking For If you’re the type of person who: Treats people with kindness and respect, Can stay calm when the phone is ringing and several things need attention, Likes being part of a team, And wants to learn and grow, you may be exactly who we’re looking for. We’re not looking for someone who knows everything. We’re looking for someone we can count on . If that sounds like you, we’d love to meet you. Summary Training and ongoing support and mentorship #J-18808-Ljbffr Gabriel Group