Community Engagement Manager

Summary The Senior Living Community Engagement Manager is a new role designed to educate and engage with our senior living community partners and residents. The Community Engagement Manager will have a designated set of facility partners with whom he/she is on a first name basis, developing deep and lasting relationships. The facility staff experience with Curana, and to a certain extent the patient/family experience, should directly tie to the strengths and success of this role. We strive for exceptional experience, engagement, and retention of our facility partners. Essential Duties & Responsibilities Facility Staff Engagement Meet with community staff (e.g., Executive Director, Director of Health and Wellness, Director of Sales & Marketing, etc.) on a regular basis at designated set of senior living communities Identity a “Curana Champion” within each facility and nurture that relationship Share data and dashboards and highlight areas of opportunity Report back to Clinical Operations leaders on operational issues you are seeing on the ground Coordinate and attend facility and Curana Health educational/social events Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team Patient/Family Engagement Organize, schedule, and lead patient and family engagement / educational events Ensure the senior living residents are aware of Curana’s service offering and sign residents up for services Other duties as assigned Qualifications Associates degree or college diploma Outgoing individual who loves interacting with people Prior experience in sales or consulting preferred Experience in the senior living setting strongly preferred Organized and effective communicator Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Willingness and ability to travel, up to 100% #J-18808-Ljbffr Curana Health