Director, Sales and Service
NIH Federal Credit Union
NIH Federal Credit Union seeks a Director, Sales and Service to lead branch and contact center sales, service, and member experience. In this leadership role, you will develop and execute sales and service strategies, set performance goals, and coach managers and frontline teams to deepen relationships and grow deposits, loans, and cards. Partner with Marketing and Operations to optimize digital and in-person channels, ensure compliance with credit union regulations, and champion our member-first, mission-driven culture while driving financial wellness for the NIH and healthcare community.
Vacancy posted 7 days ago
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