Executive Administrative Assistant

Responsibilities Coordinate and streamline administrative processes across Sales, Revenue, and Food & Beverage teams to ensure efficient operations and high service standards. Support guest and partner communication by handling inquiries and coordinating requests with internal departments. Assist with the preparation and distribution of reports, presentations, booking documentation, and internal communications. Maintain accurate records in CRM and internal databases, supporting client information and sales activities. Liaise between operational departments to ensure accurate execution of guest requests, special events, hotel activations, and VIP experiences. Provide administrative support for commercial strategies and group sales efforts Contribute to the upkeep of service standards for preferred partners and key accounts, ensuring consistency and accuracy. Assist with select booking processes and data entry, maintaining a focus on accuracy and guest satisfaction. Uphold confidentiality and professionalism in all guest, client, and colleague interactions. Represent the brand with a polished, professional presence and a proactive, solutions-oriented mindset. The range for this hourly position is $34.00 - $38.00 Qualifications High school diploma or equivalent required. 1–2 years of experience in hospitality, administrative coordination, or a related customer service role. Strong communication skills, both written and verbal. Exceptional attention to detail and the ability to multitask effectively. Proficient in Microsoft Office Suite (Excel, Word, Outlook); familiarity with Opera or other hotel systems is a plus. Team-oriented, flexible, and capable of working independently in a fast-paced environment. Hyatt Place Madison/Downtown | Madison , WI , US Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina | Cambridge , MD , US #J-18808-Ljbffr