President & Chief Executive Officer

About FamilyAid


FamilyAid is Greater Boston's largest agency solely focused on helping children and parents avoid and overcome homelessness. Serving more than 5,000 family members annually, FamilyAid delivers a continuum of prevention, shelter, housing, and stabilization programs rooted in evidence-based solutions. Aligned with the Aspen Institute's Two-Generational (2Gen) framework, FamilyAid builds family well-being by intentionally and simultaneously working with children and their caregivers. The 2Gen approach addresses housing, income, education, health, and family stability in tandem. This holistic model strengthens families, disrupts intergenerational cycles of poverty and housing instability, and builds economic prosperity that passes from one generation to the next.

Mission, Vision, & Values


FamilyAid operates with a clear commitment to its mission, vision, and values. Specifically:

The mission is to empower parents and caregivers facing homelessness to secure and sustain housing and build strong foundations for their children's futures.

The vision is to prevent family homelessness whenever possible - or reduce its harm if it can't be avoided - through education and support for children and parents that foster their long-term stability.

Learn more about FamilyAid at


The Opportunity


FamilyAid's Board of Directors is seeking their next President & CEO (CEO) to serve as the organization's strategic and operational leader. Reporting to the Board, the CEO will advance the organization's mission utilizing a 2Gen approach to working with families, lead a talented team, and amplify the agency's voice and influence in anti-poverty work. The CEO will guide the development and execution of appropriate strategic plans to ensure stability amid uncertainty and to lay the groundwork for continued growth. As the public face of a nationally-recognized organization, the CEO will serve in a highly visible, mission-critical role, which will require a seasoned leader who brings vision, strategy, humility, operational rigor, and a deep equity orientation to the role.

Key Responsibilities

Organizational Leadership

• Provide visionary, mission-driven, and results-oriented leadership for the organization.
• Ensure that all aspects of the organization (financial management, philanthropy, organizational culture and talent, and programming) align in support of FamilyAid's mission.
• Support all constituents (staff, Board, partners, donors) in their ability to drive impact for families and children.

Philanthropy & Financial Leadership

• Serve as primary external fundraiser, with support of the Chief Advancement Officer and development team, stewarding existing relationships and building new relationships to continue to grow private philanthropy.
• In partnership with the Chief Advancement Officer, lead a $15M "For the Kids" fundraising campaign to expand FamilyAid's donor base.
• Steward a $25M-$30M operating budget across 10+ public contracts and a fast-growing portfolio of private revenue.
• Ensure strong fiscal management, forecasting, and reporting.

Mission Stewardship & Program Excellence

• Champion FamilyAid's 2Gen model and ensure delivery of high-quality, trauma-informed services that achieve lasting stability for each family member.
• Oversee program innovation, compliance, and community engagement strategies.
• Guide cross-sector partnerships such as with Boston Public Schools, Boston Medical Center, CHIME (Child Homelessness Intercept Mapping and Engagement), and other key partnerships and coalitions.
• Ensure continued growth in evaluation and learning systems to demonstrate impact.

Organizational Culture & People Leadership

• Promote a values-driven, inclusive, high-performance culture that retains top talent and supports frontline staff.
• Ensure FamilyAid is a workplace where dignity, safety, and collaboration are practiced every day.
• Lead with clarity, transparency, and consistency.

Strategy & Governance

• Lead the development and execution of strategic adaptive planning cycles aligned with FamilyAid's mission, values, and North Star.
• Maintain an updated and clear-eyed understanding of public policy shifts, economic trends, and philanthropic landscapes.
• Partner with the Board to drive governance excellence, strategic foresight, and organizational accountability.
• Serve as an active Board member.

Public Leadership & Policy Advocacy

• Influence public policies that expand support for children and families experiencing homelessness.
• Represent FamilyAid as a trusted thought leader, advocate, and spokesperson in local, state, and national arenas.
• Build and sustain high-impact relationships with elected officials, philanthropists, funders, media, and civic partners.

Requirements

We recognize that there is a spectrum of lived and professional experience that will set candidates up for success in this role. While no one candidate will have every experience outlined in the position

description, ideal candidates will display the following professional and personal experience, skills, and characteristics:

Passion for Mission

• Unwavering devotion to advancing the well-being of those most in need
• Commitment to effectively serve children and families in poverty and a deep belief in their potential
• Demonstrated ability to consistently embody and inspire others to FamilyAid's mission and values with resilience and adaptability

Strategic & Visionary Mindset

• Energized leader who balances vision and pragmatism and drives impact while building a safe and supportive culture where everyone is valued and respected
• Demonstrated ability to guide and support the Board and leadership team in key decisions affecting the direction of the organization
• Expertise in 2Gen, family-focused, or equity-centered models of service delivery; knowledge of housing/homelessness is preferred but not required

Fundraising, Advocacy & Relationship-Building

• Strong fundraising experience, with the ability to engage and inspire a variety of donors, including major donors, foundations, and corporate partners; experience maintaining and growing existing donor relationships as well as diversifying funding over time
• Proven capacity to navigate complexity and to operate effectively in environments that require nuance, judgment, and diplomacy
• Exceptional relationship-builder and communicator, able to inspire and engage others in support of FamilyAid's work
• Ability to navigate complex public funding and contracts to maintain existing and create new revenue opportunities
• Experience influencing policy at the state and city level is preferred but not required

Inspiring, Inclusive, People-First Leader

• Experience leading a diverse team that includes multiple layers of management, building a culture reflective of organizational values, where staff feel safe, supported, and successful in the context of ambitious goals and a results-oriented culture
• Commitment to inclusive leadership, with a focus on equity and access to opportunity
• Systems-thinker who can drive an organization to be future-oriented and operationally focused

Management & Business Acumen

• Demonstrated success managing $20M+ budgets, complex public contracts, and large-scale fundraising efforts
• Track record of creating, implementing, or advancing infrastructure so that teams are equipped to succeed
• Expert ability setting clear priorities and delegating responsibility, ensuring accountability, and driving success

Credentials & Experience

• At least 15 years of leadership experience in anti-poverty, human services, or public-sector organizations
• Master's degree in public administration, nonprofit management, social work, urban policy, or related field is preferred

Compensation & Benefits

The salary range for this position is $250,000 to $285,000.

FamilyAid offers a competitive executive compensation and benefits package, including hybrid work flexibility; health, dental, and vision insurance; health savings account; flexible spending account; 403(b) with employer match; generous paid time off; support for professional growth; life insurance; and employee assistance program.

FamilyAid Boston is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation, or age.

Location

FamilyAid maintains a hybrid workplace, allowing work from home, the field, and its headquarters at 3815 Washington Street, Boston, MA 02130, though this position requires a significant physical presence at FamilyAid locations and with Boston-based funders and collaborators. Some evening and weekend hours will be required.

Contact

DSG | Koya has been exclusively retained for this engagement, which is being led by Cassie Scarano. Please submit a compelling cover letter and resume by filling out the Talent Profile here: Talent Profile


All inquiries are strictly confidential.

DSG | Koya is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email View email address on click.appcast.io. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.